Customer Service Advisor

3 weeks ago


Perth, United Kingdom Struan Motors Ltd Full time

**Service Advisor - Struans Perth**

**About Struans**: Struans is a renowned local enterprise with over 40 years of history, proudly representing leading automotive brands such as Peugeot, Mazda, and Adria motorhomes in Perth and Dundee as well as our Autocentres, supplying top quality used cars. Our success stems from our commitment to delivering exceptional personal service. As a family-owned business, we foster a unique environment that encourages our staff to thrive, evidenced by the many long-serving members of our team.

**The Role - Customer Advisor**: We are seeking a **Customer Advisor** who will be the face of Struans, providing a warm welcome and five-star service to our valued customers. This pivotal role involves supporting and guiding customers through vehicle servicing and maintenance, ensuring their needs are met with expertise and care. As a central figure in our service team, you will collaborate daily with Parts, Sales, and Accounts, contributing to the heartbeat of our operations.

**Working Hours**:

- Full-time**:44.5 hours per week**:

- Weekdays**:8:00 AM - 5:30 PM**:

- Every second Saturday**:8:00 AM - 12:00 PM**

**About You**:

- Proven track record of delivering high-quality customer service.
- Experience in the automotive industry is advantageous but not mandatory.
- Exceptional communication skills, blending confidence with warmth, empathy, and professionalism.
- Strong organizational prowess and meticulous attention to detail.
- Eligibility to work in the UK, residing within 20 miles of Perth.
- Possession of a full driving license for a minimum of 3 years.

**Benefits**:

- Competitive base salary**:£26,000 - £30,000** (based on experience), with an OTE of **£33,000**.
- Attractive bonus scheme.
- Generous annual leave**:30 days**.
- Cycle to work scheme.
- Clear pathways for career advancement.
- Exclusive staff discounts.

**Job Types**: Full-time, Permanent

Pay: £26,000.00-£33,000.00 per year

**Benefits**:

- Cycle to work scheme
- On-site parking

Supplemental pay types:

- Bonus scheme

Licence/Certification:

- UK Driving Licence (required)

Work Location: In person

Application deadline: 24/05/2024
Reference ID: PHSvcAdv0524



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