Customer Host

5 months ago

StocktononTees, United Kingdom Grosvenor Casino Full time

Company Description

Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for.

Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming and customer service with opportunities to develop your existing skills and learn new ones. If you want to build a career in casinos that’s fine with us; as the largest operator in the UK, we have lots of opportunity and structured development programmes.

At Grosvenor we are a 24/7 operation committed to safer gambling for our customers and building and inclusive, diverse and engaged team.

**Job Description**:
Grosvenor Casino Stockton

As a Customer Host you will be the face of our business, greeting and entertaining our customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to create a memorable and entertaining experience. You will be a host in the true sense of the word, working hard to create a fun and engaging atmosphere exceeding our guests expectations.

You will;
- Welcome customers warmly in to the business
- Live our values of Service, Teamwork, Ambition, Responsibility and Solutions
- Work with your colleagues to provide efficient and dynamic service
- Deliver an excellent quality experience across, leisure, food and beverage
- Provide an outstanding level of service through selling
- Ensure you proactively comply with all regulation, particularly for alcohol licensing conditions, food safety and safer gambling
- Immaculate operational standards in all areas of food beverage and reception

**Qualifications**:

- Positive attitude
- Experience of working successfully in a hospitality role
- (preferred) Previous experience working in a multifaceted role
- Fanatical about delivering unrivalled customer experience
- Ability to collaborate with the wider business
- Sound communication skills
- Comfortable with change and ability to embrace new ways of working
- Must be able to work shifts at any time of the day, including weekends and bank holidays.

Additional Information

Required - positive attitude, enjoys working with people and delivering world class service. Will be trained to work in multiple front of house departments including food & beverage, Electronic Gaming and Reception.

Must be willing to work nights/weekends. Contracted to 24 hours per week, working 3 or 4 shifts.

Some of the benefits you can enjoy with us include:

- Flexible hours - both full and part time - Full training for many roles - Competitive pay, tips, incentives and paid breaks - Industry-leading Employee Rewards platform. Enjoy savings on travel, restaurants, shopping and more - 50% discount across food and soft drinks to enjoy with up to three friends (across Mecca too) - Dedicated Career Pathway to support you in learning new skills - Opportunity to complete a funded Apprenticeship - Company Sick Pay Scheme - Pension - Life Assurance - Employee Assistance Programme and access to in-venue Mental Health First Aiders - Uniform provided

Previous applicants need not apply.

We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview

  • Customer Host

    2 months ago

    Stockton-on-Tees, United Kingdom Grosvenor Casinos Full time

    Customer Host - StocktonCompany DescriptionGrosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are an exciting and...

  • Customer Host

    3 weeks ago

    Stockton-on-Tees, United Kingdom Grosvenor Casinos Full time

    Customer Host - StocktonCompany DescriptionGrosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are an exciting and...

  • Customer Host

    3 weeks ago

    stockton-on-tees, United Kingdom Grosvenor Casinos Full time

    Customer Host - Stockton Company Description Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are an exciting...

  • Customer Host

    3 weeks ago

    Stockton-on-tees, United Kingdom Grosvenor Casinos Full time

    Customer Host - Stockton Company Description Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are an exciting...

  • Host

    5 months ago

    Stockton-On-Tees, United Kingdom Pendragon Full time

    **Host** **Stratstone Jaguar Land Rover Stockton - Part time - (Mon-Tuesday 8am-6pm, rota for Sunday, cover paid as overtime 10am - 4pm)** **A basic salary of £8,697 with a £400 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales...

  • Customer Host

    1 month ago

    Stockton-on-Tees, Durham, County Durham, United Kingdom Grosvenor Casinos Careers Full time

    *Customer Host - Stockton**Company Description*Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are an exciting...

  • Customer Host

    3 weeks ago

    Stockton-on-Tees, County Durham, United Kingdom Grosvenor Casinos Full time

    Customer Host - StocktonCompany DescriptionGrosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are an exciting and...

  • Customer Host

    3 weeks ago

    Stockton-on-Tees, County Durham, United Kingdom Grosvenor Casinos Full time

    Customer Host - StocktonCompany DescriptionGrosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are an exciting and...

  • F & B Host

    5 months ago

    Stockton-on-Tees, United Kingdom Grosvenor Casino Full time

    Company Description Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are an exciting and rewarding place to...

  • Food & Beverage Host

    1 month ago

    Stockton-on-Tees, United Kingdom The Rank Group Full time

    Company Description Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are an exciting and rewarding place...

  • Food and Beverage Service Host

    4 weeks ago

    Stockton-on-Tees, Stockton-on-Tees, United Kingdom Grosvenor Casinos Full time

    Job OpportunityAbout the RoleGrosvenor Casinos is seeking a part-time Food and Beverage Host to join our team in Stockton. As a Food and Beverage Host, you will be responsible for providing exceptional customer service and ensuring a memorable experience for our guests.Key Responsibilities• Provide excellent customer service and ensure a warm welcome to...

  • Casino Food and Beverage Host

    3 weeks ago

    Stockton-on-Tees, Stockton-on-Tees, United Kingdom The Rank Group Full time

    Company DescriptionGrosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for.Job DescriptionWe are looking for a part-time Food and...

  • Food and Beverage Service Host

    4 weeks ago

    Stockton-on-Tees, Stockton-on-Tees, United Kingdom Grosvenor Casinos Full time

    Grosvenor Casino Stockton Job OpportunityAbout the RoleGrosvenor Casino, Stockton is seeking a part-time Food and Beverage Host to join our team. As a Food and Beverage Host, you will be responsible for providing excellent customer service and ensuring a memorable experience for our guests.Key Responsibilities• Provide exceptional customer service and...

  • Food and Beverage Service Host

    4 weeks ago

    Stockton-on-Tees, Stockton-on-Tees, United Kingdom Grosvenor Casinos Full time

    Grosvenor Casino Stockton Job OpportunityAbout the RoleGrosvenor Casino, Stockton is seeking a part-time Food and Beverage Host to join our team. As a Food and Beverage Host, you will be responsible for providing excellent customer service and ensuring a memorable experience for our guests.Key Responsibilities• Provide exceptional customer service and...

  • Party Host/hostess

    5 months ago

    Stockton-on-Tees, United Kingdom Leisure TV Rights Ltd Full time

    Think you could beat the warped wall? How about out smart the Chaser? Have we grabbed your attention? Here at Leisure Rights TV we are passionate about bringing some of ITV’s most beloved high-engagement programmes to life within our venues across the UK. We believe that life is for living, and we owe it to ourselves to pack as much fun & excitement into...

  • Customer Ambassador

    4 weeks ago

    Stockton-on-Tees, Stockton-on-Tees, United Kingdom Grosvenor Casinos Full time

    Grosvenor Casino Job OpportunityAbout the RoleGrosvenor Casinos is seeking a charismatic Customer Host to join our team in Stockton. As the face of our business, you will be responsible for creating a memorable and entertaining experience for our customers. Your passion for people will shine through in your interactions, making our guests feel welcomed and...

  • Customer Ambassador

    4 weeks ago

    Stockton-on-Tees, Stockton-on-Tees, United Kingdom Grosvenor Casinos Full time

    Grosvenor Casino Job OpportunityAbout the RoleGrosvenor Casinos is seeking a charismatic Customer Host to join our team in Stockton. As the face of our business, you will be responsible for creating a memorable and entertaining experience for our customers. Your passion for people will shine through in your interactions, making our guests feel welcomed and...

  • Customer Ambassador

    4 weeks ago

    Stockton-on-Tees, Stockton-on-Tees, United Kingdom Grosvenor Casinos Full time

    {"title": "Customer Host", "description": "Grosvenor Casino, StocktonAbout the RoleWe are seeking a charismatic Customer Host to join our team at Grosvenor Casino, Stockton. As the face of our business, you will be responsible for creating a memorable and entertaining experience for our customers. Your passion for people will shine through in your...

  • Food & Beverage Host - Stockton

    1 month ago

    Stockton-on-Tees, United Kingdom Grosvenor Casinos Full time

    Food & Beverage Host - StocktonCompany DescriptionGrosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are an...

  • Food & Beverage Host - Stockton

    3 weeks ago

    Stockton-on-Tees, United Kingdom Grosvenor Casinos Full time

    Food & Beverage Host - StocktonCompany DescriptionGrosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are an...