Medical Receptionist

3 weeks ago


Ilkley, United Kingdom IG Medical Full time

IG Medical is an established GP surgery based in the historic spa town of Ilkley offering a friendly service to our patients. The surgery operates from modern premises close to the centre of Ilkley and is easily accessible by public transport.

Due to a restructure in the practice, IG Medical are looking to recruiting three receptionists based at Ilkley. Occasional travel to Grassington Medical Practice (our second practice) may be required for training, team meetings etc.

The three vacancies are as follows.

**Vacancy 1 - 37.5 hours per week**

Monday - 8:00am to 4:00pm

Tuesday - 8:00am to 4:00pm

Wednesday -8:00am to 4:00pm

Thursday - 12:00noon to 8:00pm

Friday - 8:00am to 4:00pm
- **A job share would be considered.**_

**Vacancy 2 - 25 hours per week**

Monday - 8:00am to 1:00pm

Tuesday - 8:00am to 1:00pm

Wednesday -8:00am to 1:00pm

Thursday - 8:00am to 1:00pm

Friday - 8:00am to 1:00pm

**Vacancy 3 - 15 hours per week**

Wednesday -8:00am to 4:00pm

Thursday - 8:00am to 4:00pm

Friday - 8:00am to 4:00pm

**Please note: flexibility is essential for this role to cover periods of annual leave and/or sickness.**

As part of our friendly Reception team you will be responsible for providing an efficient reception service to our patients. We are looking for three individuals who are committed to a patient centred, open and fair approach to the quality assurance of healthcare. You must be able to use your own judgement, have excellent communication skills and work well as part of a team.

The following are the core responsibilities of the Receptionist role. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels.
- Receiving and directing of patients on arrival
- When necessary open and close and secure premises
- Handle general enquiries and make new and follow-up appointments
- Responsibility for helping people with non-medical problems. Ensure that appropriate attention, care and time given to patients, particularly the elderly, and issue relevant details of services available to them
- Answer telephone and deal with or redirect enquiries to appropriate staff
- File and retrieve medical records
- Registration of new patients and temporary residents
- Take requests for prescriptions, change of address etc
- Pass on information re unsolved or urgent problems
- Photocopying
- Use computer as per practice policy
- Liaise and provide clerical assistance when necessary for attached staff
- Assist with any other duties of a Clerical or Administrative nature that may be required of you

Previous experience of working in an office/healthcare environment would be desirable however full training will be given.

In return you will receive a salary of £11.44 per hour, membership to Sovereign Healthcare (Level 2) and the NHS Pension Scheme with a 14% employer contribution.

Please note that IG Medical is an Equal Opportunities Employer.

**Job Types**: Full-time, Part-time, Permanent

Pay: £11.44 per hour

Expected hours: 15 - 37.5 per week

**Benefits**:

- Bereavement leave
- Company pension
- Free parking
- Health & wellbeing programme
- On-site parking
- Sick pay

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Overtime

**Education**:

- GCSE or equivalent (preferred)

Work Location: In person

Application deadline: 21/05/2024


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