Business Support Officer for Public Sector Client

6 months ago

Batley, United Kingdom RAFAH LTD Full time

Overview:
**Responsibilities**:

- Perform general office duties such as data entry, filing, and handling correspondence.
- Manage phone calls and correspondence appropriately.
- Organise and schedule appointments.
- Assist in the preparation of regularly scheduled reports.
- Maintain office supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies.
- Utilise computerised systems for data entry and record keeping.
- Handle sensitive information in a confidential manner.
- Assist in the preparation of financial statements using QuickBooks.
- Support the team with various administrative tasks as required.

The London Borough of Lewisham is seeking a dynamic, enthusiastic, and innovative individual to join our team as a Business Support Officer. This role is critical in supporting the day-to-day business activities across the hospital team at Lewisham Hospital, particularly within the Discharge to Assess pathways.

Key Responsibilities:

- Support the management of the service-wide Discharge to Assess pathways.
- Assist with data management and business requirements of the team.
- Manage high-volume, routine administrative tasks and provide comprehensive reception services as required.
- Assist in organizing staff visits, meetings, and case conferences.
- Provide basic project management support and handle basic internal queries and information requests.

**Requirements**:
Excellent Excel skill: Ability to manipulate data sets and create reports to support business decisions.

IT Proficiency: Experience with Microsoft Excel and other IT systems.

Communication Skills: Strong verbal and written communication skills, with the ability to manage their own workloads effectively.

Data Handling: Experience in handling confidential data in line with Data Protection Act requirements.

Customer Service: Well-developed customer care skills, able to deal sensitively with a wide range of customers.

Qualifications:

- Knowledge of administrative and business support processes.
- Awareness of financial procedures and Health & Safety regulations.
- Experience providing high-quality administrative services and working within a busy team.
- Ability to work flexibly and effectively under supervision.

Additional Information:
Basic DBS check required.
- Lewisham Hospital is easily accessible by bus and train, located between Lewisham Town Centre and Catford Town Centre.
- The role includes a mix of on-site and remote working, ensuring a balanced work environment.

**Required skills**
- Business Support

*
- Customer Service

*
- Data Entry

*
- Data Management

*
- DBs

*
- Filing

*
- File Management

*
- Administrator

*
- commuincation

*
- Datahandling

**Job Types**: Full-time, Permanent

Pay: £16.36-£18.21 per hour

Expected hours: 35 per week

**Benefits**:

- UK visa sponsorship

Flexible Language Requirement:

- English not required

Schedule:

- Flexitime
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Tips
- Yearly bonus

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: 465549998

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