Quotes and Invoice Administrator

**ABOUT GT ENGINE SERVICES**

A fantastic opportunity has arisen to work at GT Engine Services, a successful and well-established P145 Aircraft Engine MRO going through significant growth. Founded in 2010 by our owner and Managing Director Greg Macleod, the business has gone from strength to strength. Established to support airlines and engine lease companies worldwide, GT Engine Services has a wealth of knowledge and experience from a workforce that has come from all aspects of jet engine maintenance. Bringing those skills together and working closely with our customers, we have created a first class team.

This ties in with our company’s mission statement: Trusted Partner, maintaining the thrust of global Aviation.

**Job Purpose**
- To take responsibility for quoting through to invoicing of all requested workscopes while liaising with the Customer Services team, the Workshop team and the Finance team.
- This position is key to the activities in the workshop to enable work to be planned in and completed in line with customer requirements and expectations.
- To establish good working relationships with GT Engine Services current and future customers while offering an efficient service.

**Main Responsibilities and Duties**:

- Quoting customers for requested work using GTES list pricing or customer contracted pricing.
- Creating workorders in Quantum.
- Providing workorder quotes produced in Quantum directly to customers or through the Customer Services Manager.
- Working closely with the Customer Services Manager to ensure the customer requirements are understood and communicated to the relevant GTES teams.
- Be a key member of the GTES team to ensure best in class customer experience.
- Continuously monitoring and reviewing workorders for accuracy and completeness, implementing changes where necessary.
- Providing advice to the technical team on customer requirements and workorder content.
- Liaising with customers to ensure completeness of all paperwork requirements.
- Developing and implementing new processes to help the organisation offer a better customer experience.
- Participating in the implementation of specific projects as required.
- Must be able to identify problems, undertake corrective actions or propose alternative methods/systems.
- Maintain proper standards of integrity, conduct and concern for the interests of the company and its customers.
- Present and behave in ways that are appropriate to the image and reputation of the business, its products and services.
- Perform other duties and additional tasks as reasonably requested by the senior management team.

**Skills & Experience**:

- The role will require a flexible approach with a can-do attitude to ensure planning and manpower requirements are met and to assist where required with business requirements.
- Excellent organisational skills while being able to prioritise under pressure.
- Excellent communication skills, both written and verbal.
- Excellent computer skills to include the use of all Microsoft office tools.

**Salary**: From £24,750.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Gym membership
- On-site parking
- Private medical insurance

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Stansted: reliably commute or plan to relocate before starting work (required)

Work Location: In person