Credit Control
4 weeks ago
This is a temporary Credit Control role working for organisation in High Wycombe. My client is looking for a credit controller who has previous experience to assist with maternity cover for a 12 month period.
**Client Details**
This Credit Control role will be working for a large not for profit business in High Wycombe.
**Description**
This temporary Credit Control position, will involve the following responsibilities:
- Take ownership of debt management for the organisation
- Set up payment plans in line with agreed policy and processes
- Escalate issues to the Income Manager and assisting with decision making on account status
- Perform daily housekeeping on the debtors ledger and suspense account
- Escalate the more complex queries to line managers
- Utilise MS Excel and Word to report and collect outstanding debt and to prioritise debt chasing activity
- Understand and work in accordance with Data Protection and PCI compliance regulation guidelines, maintaining data security at all times
- Action any queries from external debt collectors
- Provide copy invoices as requested
- Any other ad hoc and regular tasks as may be required from the role
**Profile**
- Experience of working within a customer service environment with excellent customer care skills
- Experience within a front-line accounts receivable role, including debt recovery requiring direct contact / negotiation
- Experience in working within a Finance environment and working to targets
- Experience in multi-ledger systems - postings, maintenance, reconciliation, etc
- Experience and knowledge of debt and court processes and procedures
**Job Offer**
This Credit Control role operates on a hybrid working pattern.
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