Business Support Officer

3 weeks ago

Birmingham, United Kingdom Birmingham Children’s Trust Full time

**Recognised by Ofsted as being a ‘Good’ provider of children’s social care, there has never been a more exciting time to join Birmingham Children’s Trust on its development journey.**

Birmingham Children’s Trust is going from strength to strength. We are the largest provider of family support and social care services for children, young people and families in the country. Our goal is to become a centre of excellence in both social care and family support. By choosing to work for us, you will be part of a supportive, dynamic service contributing to our service improvement journey to ‘Outstanding’.

We are proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - a place where we can all be ourselves and succeed on merit.

We actively deliver services that are culturally responsive to the needs of the children, parents and carers we work with to deliver equality, diversity and inclusivity in all we do.

Birmingham Youth Offending Service has four multi-agency area-based case management teams across the city: a city-wide alternative to custody in its Intensive Supervision and Surveillance (ISS) Team; a Court, a Girls Empowerment Team (GET) and a Harmful Sexual Behaviour Team.

In addition to statutory partners, the Service benefits from specialist officers, including Restorative Practice Workers, supporting victims of crime; Parenting Workers, offering individual and group work support to parents and carers; an Accommodation Officer; specialist Autism Worker; Substance Misuse Case Workers; Speech and Language Therapists (SALT) and Training and Employment Mentors.

We have some exciting opportunities within our Business Support Service for self-motivated Business Support Officers providing essential support to our practice staff members. The Service is currently in a period of redesign given a changing environment, ways of working and to better support the achievement of better outcomes for children and families.

You will play an important role in the effective day to day running of the service we are looking for people who are well organised; have good attention to detail and who can work to and meet tight deadlines; you must be able to work effectively within a team environment, be customer and child focused and be able to deliver the role with a flexible approach.

About You.

You will be a ‘can-do' person, who is passionate about high quality service delivery and performance. You will be able to work effectively within a dedicated team environment, be customer focused and able to deliver the role with a flexible approach.

Key skills we will be looking for in your personal statement include:

- Data analysis
- Financial experience
- Day to day supervision
- Minute taking
- Microsoft programmes: Excel, pivot tables, PowerPoint, Visio, Teams, Outlook
- Good communication and organisational skills
- Good soft skills: active listening, working with key stakeholders of all levels

**What you can expect from us**:

- Being part of a positive, supportive, ‘can-do’ service and wider Trust
- We are a forward thinking, innovative organisation, proactive in delivering the most optimum services for our children, young people and wider local community.
- Career development opportunities
- Regular development discussions

**And some of the benefits of working for us, click **HERE** for more about our offer**
- Mental health / emotional support - 24/7 employee assistance programme
- Hybrid model of remote working
- 30 days holiday on joining, plus bank holidays. This increases to 33 days after five years’ service, and then 35 days after ten years’ service
- Generous contributory pension scheme

The campaign closes on 25 August 2023

Interviews will be held 19th and 20th September 2023

**How to apply

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