Booking Coordinator

5 months ago

High Wycombe, United Kingdom NHS Professionals Full time

**Job Title**:Booking Co-ordinator

**Location**:Wycombe Hospital, HP11 2TT

**Trust Location**:Buckinghamshire Healthcare NHS Trust

Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, Buckinghamshire Healthcare NHS Trust is the place for you.

**About the Trust**

Buckinghamshire Healthcare Trust provides acute, community and specialist healthcare services to patients across the county of Buckinghamshire, and neighbouring areas. We have over 6,000 highly trained doctors, nurses, midwives, health visitors, therapists, healthcare scientists and other support staff caring for more than half a million patients every year. Our patients are at the heart of everything that we do, and our aim is to provide safe and compassionate care, every time. Our focus is on providing right care, right place, right time, first time and everything we do is aimed at delivering high-quality care when and where our patients need it.

**What you’ll be responsible for**:

- Using the Trust Careflow Electronic Patient Record System and Endoscopy HICCs database to identify and book day case procedures for patients in line with Trust policies and procedures. This will include contacting patients by telephone or letter to inform of admission dates and relevant procedure information.
- Work independently and without direct supervision using own judgement of urgent matters.
- Supervise support staff, training and advising as necessary, ensuring work is prioritised correctly and all responsibilities met.
- Ensure procedure bookings are made in line with priority and waiting lists, ensuring patients do not breach Government/Trust waiting times. Identify any urgent requests or capacity issues within the department. Inform the Administration Manager of any potential breaches that cannot be resolved.
- Ensure patient adheres to relevant medical criteria for each procedure.

**You’ll learn the following whilst working at the trust**:
1. An in depth understanding of the roles and responsibilities involved in working within the NHS

2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times

3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

**You’ll have the following skills/experience**:

- Excellent communication skills
- both verbal and written
- Microsoft office skills
- Outlook, Word, and Excel
- Ability to meet deadlines and work under pressure
- Previous admin experience
- Previous NHS experience
- NHS System Knowledge
- Careflow, EPR and HICCS (desirable)
- This role may require you to show evidence of vocational level 3 qualification or at least 2 years administration experience._

**As a member of NHS Professionals, you have fantastic benefits**:

- Competitive pay rates
- work this week, get paid next week
- **Essential support when you need it
- 24/7 365 days**:

- call us anytime
- **Multi locational**:

- work across neighbouring Trusts
- **Manage your shifts and timesheets on the go**:

- access your “My Bank” shift portal anywhere, anytime online or through your smartphone
- **Varied working options to suit your lifestyle**:

- access to the Bank gives you options of ad hoc shifts or longer-term placements
- **Training and development opportunities**:

- Keep up with the essentials and more
- **Build holiday allowance for every shift you work**:

- your work life balance is important to us
- **Stakeholder pension scheme available**:

- a flexible future for you and yours

**Who are NHS Professionals?**

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

**Disclaimer**

NHS Professionals manage your data, please see our Privacy Notice on our website.

**Job Types**: Part-time, Temporary contract

**Salary**: £12.45 per hour

Expected hours: 30 per week

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Application question(s):

- Do you have previous NHS experience?

Work Location: In person

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