Night Auditor/multi Skilled General Team Member

4 weeks ago

Cardiff, United Kingdom Holiday Inn Cardiff North Full time

**Purpose of the role**:
To ensure the hotel remains in order i.e. in general clean tidy state. Be available to answer general enquiries.

**Responsibilities**:

- To have a good knowledge of the Hotel’s facilities.
- Ensure security is maintained at all times.
- Alarms on and off as required, ensuring that all doors are secured.
- You must have a full understanding of the importance of proper Duty Handovers.
- Familiarise yourself with the Hotel’s check in/out procedures.
- Familiarise yourself with the Hotel’s Reception computer system.
- Ensure that you have a good knowledge of the Hotel’s policy relating to Health and Safety and Fire Evacuation Procedures.
- Report any problems that have arisen during the shift.
- Running the night audits
- Completing security walks every shift
- Empty bins on each floor
- Empty bins in the car park
- General cleaning in public areas, restaurant and public areas

To undertake any other reasonable requests as made by the management.

**Personal Qualities**

Be flexible to cover the business needs

Must have enthusiasm

Must be punctual and reliable

Must be adaptable

**Skills / Qualities**

Strong sense of ethics

Autonomous and sense of responsibility,

Ability to work independently,

Be self-motivated,

Positive,

Good interpersonal skills, guest oriented and service minded,

Team spirit,

Good listening skills and ability to anticipate,

Good presentation and confident speaking skills,

Fluent in English

Dynamic,

Sales oriented,

Copes well under pressure,

To be able to follow food hygiene policy requirements,

To have a good understanding of H&S regulations.

**Special Notice**

During the course of duty you will have access to certain information which demands the utmost confidentiality and discretion must be exercised at all times.

Due to the nature of the industry, flexibility in working hours is essential, you will be expected to be available 7 days a week and be able to reliably commute to and from the hotel. There are currently two shift patterns on nights, either 8.30pm to 7.00am or 10.30pm to 9.00am, you may occasionally be asked to work a day shift to help cover absence/holidays. Please note that shift patterns can change at any time based on the business need.

**N.B. **This Job Description is intended to illustrate the main duties and responsibilities. It is not exhaustive of all aspects of the role of Night Auditor but serves as a guideline. You are advised that the duties and responsibilities may change from time to time.

**Job Types**: Full-time, Permanent

**Salary**: Up to £10.76 per hour

**Benefits**:

- Discounted or free food
- Free parking
- On-site parking

Schedule:

- 10 hour shift
- 8 hour shift
- Holidays
- Night shift
- Overtime
- Weekend availability

COVID-19 considerations:
For the safety of staff and customers, we have stringent covid procedures in place throughout the Hotel.

Work Location: In person

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