Jlr Trade Parts Representative

4 months ago

Dungannon, United Kingdom Donnelly Group NI Full time

Here at Donnelly Group we are recruiting for a motivated Trade Parts Representative / Stores Co-Ordinator (Jaguar Land Rover ) to join our award winning retailer of the year team, at our Dungannon showroom.

Reporting directly into the Parts Manager, the Trade Parts Representative / Stores Co-Ordinator will have the responsibility of executing our strategy to achieve consistent growth from our current customer base while also cultivating new business opportunities within the region and dealing with the public and workshop teams as and when required.

**About The Role**

**In This Role, You Will Be Responsible For**
- Effectively managing and expanding a range of existing trade accounts and customers
- Discovering and establishing connections with new customers
- Dedicating allocated time to in-person meetings
- Attaining desired sales growth whilst meeting predetermined KPIs
- Collaborating closely with team members to uphold exceptional customer service
- Providing comprehensive reports on customer activity to the Parts Manager
- Working with workshop team and parts team to ensure we are delivering an optimum service to the trade, public and workshop.
- Meeting sales targets on a monthly, quarterly, and yearly basis

**Required Skills & Experience**
- Excellent working knowledge of the automotive trade parts industry
- Familiarity with single and multisite end user workshops
- Established success in field-based aftermarket parts sales
- Dual capability: nurturing current business and securing new accounts
- IT literate and ability to adapt to new systems
- Excellent communication skills
- Professional demeanour, skilled in building cross-level relationships
- Identifying existing, lapsed and new business opportunities within branch specific geographical areas, prioritising customer satisfaction
- Knowledge of parts systems and warehousing processes
- This is not an exhaustive list of duties and the post holder will be required to undertake any other reasonable duties discussed and directed by the line manager._
- Donnelly Group is an equal opportunites employer_
- The company reserves the right to expand the short listing criteria to facilitate the short listing process_

**Required Criteria**
- Ability to prove and demonstrate your experience in the provision of high levels of customer satisfaction
- Excellent organisation and time management skills
- Excellent working knowledge of the automotive trade parts industry
- Established success in field-based aftermarket parts sales
- A full driver’s licence as driving duties are involved
- IT literate and ability to adapt to new systems
- Excellent communication skills
- Identifying existing, lapsed and new business opportunities within branch specific geographical areas, prioritising customer satisfaction
- Knowledge of parts systems and warehousing processes

**Skills Needed**

Customer Service, Effective Listening, Exceeding Customer Expectations, Working Under Pressure, Planning and Organising

**About The Company**

The Donnelly Group has been synonymous with the motor industry in Northern Ireland since 1947 when Peter Donnelly started a vehicle repair and taxi business in Caledon on the border of Co Tyrone and Armagh.

Since then the Donnelly Group has become the largest family-owned automotive company in Northern Ireland.

We offer competitive salaries, industry-leading work-life balance, generous holiday allowance, continuous training and development, wide-ranging benefits, and an opportunity to give volunteering time back to the communities within which we serve through the Donnelly Group Foundation.

**Company Culture**

Our teams across all our branches get involved with fundraising for our nominated charity partner, through football tournaments, Donnelly Group bake-off events, dragon boat racing, abseiling, cycling events as well as having a ‘Foundation Day’; a paid day off, to get involved with community projects. We like to feel that we work hard and play hard.

**Company Benefits**

Vacation, Paid time off, Performance bonuses, Paid sick days, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Free parking, Cycle to work, Referral bonus, Competitive salary, Life insurance, Family and friends rates, Long service recognition, Wellbeing Scheme, Work With Charities, Social Opportunities

**Salary**

Not disclosed

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