Customer Advisor Inbound- Part Time

3 weeks ago


St Helens, United Kingdom Uniting People Full time

Based within our clients vibrant Customer Service Centre in Warrington the Customer Service Advisors are the first point of contact for all customers.

Working within a close fun team where each member of staff is rewarded with on-going training and fantastic career progression opportunities. You will become a product and brand expert.

**Role**:

- Answering customer service calls in line with company processes and procedures
- Providing customers with advice on their account
- Complaint handling
- Accurately imputing information onto computer systems
- Attending all necessary company training

**What we want from you**:

- To be customer focused with a proactive, can-do attitude
- We look for ambition and willingness to learn rather than extensive experience as we like our employees to progress within our business.
- This is a telephone-based role so an excellent telephone manner
- Attention to detail and excellent spoken and written English is essential
- IT literacy

Hours: Office Hours

**Salary**: £10.90 per hour plus attendance and upsell bonus

Location: Warrington

Start Date: March

**Job Types**: Part-time, Permanent
Part-time hours: 21 per week

Pay: £10.90 per hour

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Flexitime
- Free parking
- Gym membership
- On-site parking
- Referral programme
- Sick pay

Schedule:

- Flexitime
- No weekends

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- St Helens, WA10 3DP: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (required)

Work Location: One location

Flextime


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