Debt Advisor

1 month ago


Manchester, United Kingdom AMG Recruitment Full time

Our client is looking for Debt Advisors required for immediate interview and start with a very well established company at their offices in Trafford Park

**Our office has a smart casual dress code, and this is a hybrid position. Once you've passed training you will work 2 day a week in the office and 3 days from home.**

**The role will include**:

- Exploration of all debt options and implications to enable the customer to make an informed decision.
- Delivery of a high quality service with appropriate FCA compliant advice.
- Gain a detailed understanding of their personal and financial situation through fact finding.
- You’ll need to be able to build a rapport with your customers.
- Strong attention to detail.

**We would prefer you to**:

- Have previous experience of communicating with customers over the telephone.
- Have experience of working in financial services or another regulated environment.
- Strong organisational skills
- Strong communication skills
- Intermediate computer skills
- Ability to build relationships and rapport with customers.

We are looking for people who can place their customers at the heart of everything they do - and go ‘above and beyond’ for them. People who are passionate about making a positive difference to customers’ lives. You’ll need to be able to roll up your sleeves and get stuck-in; learn quickly (we’ll provide all the training you need); and who love a challenge.

As a Debt Advice Specialist, you’ll be tasked with a wide range of responsibilities. You’ll be surrounded by amazing people and working in one of the best cultures that you can find.
- **Hours: -**_ 39.5 per week
- **Remuneration & Benefits: -**_
- £27,000 per annum rising to £30,000.
- 21 Days Holiday Pay (Plus Bank Holidays). Increases with each year of service.
- Only work 2 days a week from the office, 3 days from home
- Sick Pay
- Regular Social Events
- Career Stability

**Salary**: £27,000.00-£30,000.00 per year

Schedule:

- 8 hour shift
- Day shift

**Experience**:

- Debt Management: 1 year (preferred)

Work Location: One location


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