HR Administrative Assistant

4 weeks ago

Walsall, United Kingdom Kinver Care Full time

**KINVER CARE** is dedicated to supporting children aged 13+ through to the elderly with community support and/or domiciliary care. Many of our service users have either mental health, learning disabilities, autism or complex care needs that require support to help them to lead independent lives, and be valued members of our society. Kinvercare provides high-quality community services and is CQC regulated. We plan and deliver our services to safeguard our service users and use monitoring systems to support us in making continuous improvements to our services.

Due to rapid expansion, we are actively seeking a committed, conscientious and high calibre HR Administrative Assistant to support the Director of Contract Performance & Compliance along with the dynamic team based in Walsall.

**Job Title**:
HR Admin Assistant

**Reports to**:
Director of Contract Performance and Compliance

**Job Overview**:
Provide and deliver a high standard of support within the HR Admin Directorate using a varied range of work procedures.

**Location**:
The service’s premises in Walsall, you may be required to work from other locations at the discretion of the company and with appropriate notice.

**Working Hours**:
Monday to Friday, 9am to 5pm or as directed by the manager.

**Role-specific Duties**:
The Administrator’s responsibilities include but are not limited to the following:

- Provide excellent support service to HR in an efficient and effective manner promoting the service and adhering to agreed quality standards and maintaining confidentiality at all times
- Act as a point of contact for first line enquiries in the HR Team, communicating with staff, users of our services throughout the organisation and external agencies as required
- Provide standard advice and support to staff and line managers on HR policies and procedures, dealing with sensitive information relating to personal staff information
- Maintain effective communication channels and working relationships with HR Partners, Workforce Development, Medical HR, Recruitment, Learning & Organisational Development and Payroll on general employment matters
- Answer the telephone, dealing with enquiries whenever possible and at other times taking accurate messages and forwarding as appropriate. Planning and Organisation
- Provide administrative support to HR colleagues in relation to sensitive HR processes such as grievance, capability and disciplinary hearings
- Provide administrative support, when required, including agenda preparation, taking of distribution of minutes and compliance collation
- Time manage and plan own work appropriately to ensure that deadlines are met, taking a flexible approach to activities and re-prioritising regularly
- When required assist with arranging meetings/induction schedules as directed by Directors
- Responsibility for Judgement and Analysis of data and audits
- Input and retrieve personal information and reports from the Electronic Staff Record system as required
- Assist in management of all departmental stationery, stock control, ordering and onsite equipment issues and obtain necessary authorisation
- Photocopy and distribute grievance, capability and disciplinary packs in preparation for hearings.
- Take accurate minutes/notes of hearings and meetings ensuring they meet departmental quality standards including typed audio recorded transcriptions as required
- Assist to maintain an effective filing system, retrieving and archiving file information as required
- Assist in the administration of standard letters, templates or documentation in accordance with new policies, regulations and changes in employment legislation
- Undertake general office duties, post, including filing, photocopying, arranging meetings and maintain distribution lists
- Demonstrate own activities or workplace routines to new or less experienced staff joining the team
- Complaints and process for completing in line with Policy and Procedures.
- Cover for colleagues, including deputising for HR Administrator during periods of absence to ensure the smooth running of the HR Administration team. Any Other Tasks Required
- Assist with ad hoc specialist projects or tasks when required. Communications and Relationships Internally

**Working with Others**:
Communications and Relationships Internally and externally:

- Staff
- Line managers
- Senior Manager
- Other NHS or Local Authority organisations

**Other Duties/ Responsibilities**:
All Job Holders are required to:

- Work to the Our values, Take ownership, Respect others, Be positive, Listen, learn and improve
- Adhere to policies and procedures, e.g. Health and Safety at Work, Equal Opportunities etc
- Maintain personal and professional development to meet the changing demands of the job, participate in appropriate training activities and encourage and support staff development and training
- Attend statutory, essential and mandatory training
- Respect the confidentiality of all matters relating to the

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