Customer Assistant

3 weeks ago


Leeds, United Kingdom CSP U.K. LTD Full time

We are seeking a Customer Assistant to join our team. As a Customer Assistant, you will play a crucial role in providing exceptional customer service and ensuring customer satisfaction. You will assist customers with their inquiries, provide product information, and help them make purchasing decisions. This is an excellent opportunity for individuals who enjoy interacting with people and have strong communication skills.

**Responsibilities**:

- Greet and assist customers in a friendly and professional manner
- Provide product information and answer customer inquiries
- Assist customers with their purchases and process transactions accurately
- Maintain a clean and organized store environment
- Upsell products to maximize sales opportunities
- Handle customer complaints or concerns with empathy and professionalism
- Collaborate with team members to achieve sales targets
- Perform other duties as assigned

**Skills**:

- Excellent communication skills, both verbal and written
- Strong organizational skills to manage multiple tasks effectively
- Proficient phone etiquette to handle customer calls professionally
- Ability to sell products and persuade customers effectively
- Basic math skills for processing transactions accurately
- Time management skills to prioritize tasks and meet deadlines

**Job Types**: Full-time, Permanent

Pay: From £25,373.84 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Leeds: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 26/05/2024



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