Receptionist

5 days ago

Maidenhead, United Kingdom Lah Property Marketing Full time

**Description**:
**Receptionist - Full Time**

**£27,250**

**Maidenhead**

We have an exciting opportunity for an experience and efficient corporate receptionist who is ready to move into a role will additional facility management and tenant event responsibilities. You will relish a challenge and be highly organised, managing contractors and providing admin support to the on-site Park Manager.

The role is based at a fabulous business park, 2 miles from the M4 and a ten-minute drive from Maidenhead. You will be based in a state-of-the-art reception in a corporate office building. You will deliver an exemplary tenant and visitor experience, understanding the importance of creating a community vibe in the building. You should be well presented with proven experience and confident to take ownership of this busy and varied role.

**Hours - **Monday - Friday 9.00am - 5.00pm

**Salary** - £27,250 pa

**Key Responsibilities**:
**Reception**
- Manage and take ownership of the reception area to ensure the ambiance reflects the clients’ and tenants’ expectations
- Meeting, greeting and registering all visitors to the building, providing exceptional customer service to all
- Efficiently managing deliveries, including couriers and post
- Proactive in making suggestions or recommending improvements to the visitor or tenant experience at the building
- General administration as required

**Building management**
- You will quickly establish yourself as ‘the face of the building’ and the go to person for questions / queries
- Work closely with the Park Manager - confidently reporting building issues and helping manage to resolution
- Manage contractors visiting the building to undertake regular maintenance, issuing keys as required and updating the progress / maintenance log
- Work closely with security and contractors to ensure_ _perfect
synergy to maintain both the Front of House standards, security and construction procedures
- Assist with the management and administration of service budgets and accounts; purchase orders and invoices for the Estate

**Tenant experience and community engagement**
- Organise seasonal events for the tenants, following direction from the marketing team, to create a sense of community and aid enjoyment in the workplace (as and when required)
- Produce a monthly e-newsletter to update tenants on initiatives to encourage uptake and participation, ensuring content is always on brand (as and when required)

**Skills, Knowledge and Expertise**:
**About you**
- Proven experience in a front of house reception role and are ready for a new challenge
- You have facilities management experience (desirable)
- Personable and proactive with a confident manner and able to deliver impeccable customer service
- Proactive, self-motivated and thrive in an environment where you are required to multitask
- Excellent problem resolution skills along with outstanding communication and active
listening skills
- Competent Microsoft Office / App / Social Media user and willing to learn in house systems and processes

**About us**

Established over 30 years ago, LAH have become known as brand synonymous with delivering exemplary front of house services, working in partnership with Landlords and Managing Agents in corporate office buildings across the UK. Every member of the LAH team are valued and supported, with training and mentoring processes in place to allow every team member to grow and reach their full potential.

**Benefits**:
Company pension

Referral programme

Wellness scheme, including a 24-hour confidential helpline

Company events

**About LAH Property Marketing**:
LAH Property Marketing provide property-savvy front-of-house reception, on-site marketing teams and lifestyle managers for commercial property schemes nationwide.

For all developers, agents and property managers who believe in the power of extraordinary people. Our bespoke marketing and people services create the right impression, because, every tenant and visitor matter.

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