Sales Admin

4 weeks ago


Birmingham, United Kingdom Blue Arrow Full time

**Responsibilities**:
The role will be predominantly sales admin based, with 1-2 days per week based on reception in the despatch role.

**Sales Admin responsibilities**:
Printing all customer purchase orders (sales orders) off internal computer systems, locating relevant paperwork (i.e., quotes, customer price cards) ready to process

Contract review i.e., comparing purchase orders to quotes (where applicable) and price cards, then either progressing or rectifying queries

Perform sales order processing (i.e., processing customer purchase orders by transferring all data on to internal job cards and internal computer systems)

Coordinate with other team members to optimise sales effort and ensure purchase orders are processed on time

Maintain working relationships with existing customers, ensuring exceptional service and identification of potential new sales opportunities

Identify opportunities for improvement, either from internal efficiencies, customer requirements etc.

Incoming call handling

**Despatch responsibilities**:
Production of delivery notes and all relevant paperwork using Sage for all goods despatched each day
Booking couriers for collection and delivery of packages and pallets to customers
Use process relevant to each different courier and ensure relevant paperwork is produced
Ensure correct weights and dimensions are communicated and evident on paperwork
Ensuring all documentation and information are provided for overseas deliveries
Using label machine to generate all labelling for orders to be despatched
Processing and filing of completed production cards
Chasing deliveries when late or lost following customer complaints
Providing carriage costs to the Sales team where applicable

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.


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