Retail Excellence, Programme Performance Lead
2 months ago
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.
We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
**JOB PURPOSE**:
This is a 6 month Fixed Term Contract role positioned within the Global Retail Excellence Team which forms part of the wider Commercial function at Burberry. The Retail Excellence Programme Performance Lead is responsible for leading the end-to-end success strategy and measurement of Retail Excellence programmes. This includes the Focus Door strategy, Retail aspects of Online to Offline services, supporting development of retail performance tools, Guest Experience, NPS, and Retail Training programmes. The key purpose of the Retail Excellence Programme Performance Lead is to collaborate with Retail Excellence team members to assess, plan, target and drive the performance of global programmes implemented in the regions - ensuring impeccable communication, analysis and support to regional teams during the full programme. lifecycle.
**RESPONSIBILITIES**:
- Develop templates and reports to measure performance of Retail Excellence programmes in partnership with Commercial Strategy & Performance, Client & CRM, and Digital O2O teams
- Provide meaningful and actionable analysis and communication around results to our regional counterparts in Retail, Training and O2O
- Support Retail Excellence colleagues to devise Retail tools and content that will have the most effective impact on set objectives and KPIs
- Identify opportunities to improve the success of Retail programmes, through cross-referencing and combining both data-oriented and anecdotal insights from regional results and feedback
- Own the relationship with our external vendor for the Guest Experience programme, ensuring the relevance, quality and effectiveness of the tool at all times
- Lead on all business-driving aspects of the Focus Door strategy - using commercial expertise to develop solutions for target-setting; incentives; live, weekly and monthly reporting; KPI challenges; and influential communication of results and ranking across the store network
- Influence relevant stakeholders around the business to make decisions that are deeply rooted in improving the Retail teams’ and Clients’ experience
- Participate as a key contributor in annual Retail conferences, leading on performance elements and supporting on content strategy and execution plans to drive effective implementation of goals in regional roll-out phase
**PERSONAL PROFILE**:
- Solution-focused thinker with a commercial, analytical, people-oriented mindset
- Has a genuine love for seeking and identifying opportunities through scrutinising both qualitative and quantitative data
- Exceptional organisational and time management skills and ability to prioritise multiple projects when under pressure
- Demonstrates talent and passion for retail business strategy and analysis
- Strong communication and interpersonal skills, both written and verbal
- Enjoys establishing and building effective working relationships with internal stakeholders, as well as external partners and vendors
- Has the confidence, hunger and proactivity to lead pieces of work end-to-end
- Sincerely passionate about building and adding value to a positive, people-focused, creative, dynamic team culture
-
Retail Excellence, Programme Performance Lead
2 months ago
London, United Kingdom FashionJobs Full timeINTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberrysince it was founded in 1856 and is central to how we operate as a company today. - We aim to provide...
-
Programme Partnering
2 weeks ago
London, United Kingdom L&Q Full time**Programme Partnering & Performance Lead - 5657** **Title: Programme Partnering & Performance Lead** **Contract Type: Permanent Full time** **Location: West Ham Lane, Stratford London** **National office Sale Point, Manchester.** **Persona: Agile, Office based 20-40%** **Salary: £34,904 to £40,000 depending on experience** **Regional salary: £31,250...
-
Performance Marketing Manager
3 weeks ago
City of London, United Kingdom BMS Performance Ltd Full time**The role**: An exciting opportunity for a Performance Marketing Manager to join a well established and growing media business. You will be responsible for delivering high end performance for each project for the clients. Sitting in the Performance Marketing team, withan executive reporting directly to you, you will supporting the growth off reach and...
-
Programme Partnering
1 month ago
Bexley, Greater London, United Kingdom London and Quadrant Housing Trust Full timeTitle: Programme Partnering & Performance Lead Contract Type: Permanent Full time Location: West Ham Lane, Stratford London National office Sale Point, Manchester. Persona: Agile, Office based 20-40% Salary: £34,904 to £40,000 depending on experience Regional salary: £31,250 to £36,346 depending on experience Closing date for completed applications:...
-
Programme Partnering
1 month ago
Bexley, Greater London, United Kingdom London and Quadrant Housing Trust Full timeTitle: Programme Partnering & Performance Lead Contract Type: Permanent Full time Location: West Ham Lane, Stratford London Do you have the right skills and experience for this role Read on to find out, and make your application. National office Sale Point, Manchester. Persona: Agile, Office based 20-40% Salary: £34,904 to £40,000 depending on...
-
Programme Partnering
1 month ago
Bexley, Greater London, United Kingdom London and Quadrant Housing Trust Full timeTitle: Programme Partnering & Performance Lead Contract Type: Permanent Full time Location: West Ham Lane, Stratford London National office Sale Point, Manchester. Persona: Agile, Office based 20-40% Salary: £34,904 to £40,000 depending on experience Regional salary: £31,250 to £36,346 depending on experience Closing date for completed applications:...
-
Programme Partnering
4 weeks ago
Bexley, Greater London, United Kingdom London and Quadrant Housing Trust Full time €34,904 - €40,000Title: Programme Partnering & Performance Lead Contract Type: Permanent Full time Location: West Ham Lane, Stratford London Do you have the right skills and experience for this role Read on to find out, and make your application. National office Sale Point, Manchester. Persona: Agile, Office based 20-40% Salary: £34,904 to £40,000 depending on...
-
Retail Manager
2 weeks ago
London, United Kingdom Mind Retail Full timeAbout the role Our Shop Managers have the freedom and independence to take ownership for their shop's performance, maximising profits, delivering the highest level of shop standards using their creative flair, and providing excellent quality service to our customers. They inspire and lead a diverse team of staff and volunteers, creating caring and...
-
Retail Manager
2 weeks ago
London, United Kingdom Mind Retail Full timeAbout the role Our Shop Managers have the freedom and independence to take ownership for their shop's performance, maximising profits, delivering the highest level of shop standards using their creative flair, and providing excellent quality service to our customers. They inspire and lead a diverse team of staff and volunteers, creating caring and...
-
Retail Manager
2 days ago
Belsize Park, Greater London, United Kingdom Mind Retail Full timeAbout the role Our Shop Managers have the freedom and independence to take ownership for their shop's performance, maximising profits, delivering the highest level of shop standards using their creative flair, and providing excellent quality service to our customers. They inspire and lead a diverse team of staff and volunteers, creating caring and...
-
Retail Manager
2 days ago
Belsize Park, Greater London, United Kingdom Mind Retail Full timeAbout the role Our Shop Managers have the freedom and independence to take ownership for their shop's performance, maximising profits, delivering the highest level of shop standards using their creative flair, and providing excellent quality service to our customers. They inspire and lead a diverse team of staff and volunteers, creating caring and...
-
Automotive Retail Manager
2 weeks ago
London, United Kingdom Mind Retail Full timeOur Shop Managers have the freedom and independence to take ownership for their shop's performance, maximising profits, delivering the highest level of shop standards using their creative flair, and providing excellent quality service to our customers. Our charity shops are vital in raising funds from the sale of pre-loved, donated stock to fund Mind's vital...
-
Automotive Retail Manager
2 weeks ago
London, United Kingdom Mind Retail Full timeOur Shop Managers have the freedom and independence to take ownership for their shop's performance, maximising profits, delivering the highest level of shop standards using their creative flair, and providing excellent quality service to our customers. Our charity shops are vital in raising funds from the sale of pre-loved, donated stock to fund Mind's vital...
-
Retail Assistant Shop Manager
3 days ago
London, United Kingdom Mind Retail Full timeAbout the roleMaximise your chances of a successful application to this job by ensuring your CV and skills are a good match.As an Assistant Shop Manager in Mind Retail, you'll work alongside the Shop Manager Manager and the wider shop team, inclusive of volunteers, to deliver sales and profit targets for your shop, where every item sold fights for mental...
-
Performance Development
2 months ago
London, United Kingdom British Heart Foundation Full timeThe opportunity If you are passionate about performance development and want to make a difference in a fast-paced and collaborative environment, we would love to hear from you. We are recruiting a Performance Development & Programmes Lead. The role reports to the Head of Leadership & Talent Development in the vibrant and impactful Talent & Organisational...
-
Retail Assistant Shop Manager
3 days ago
Ealing, Greater London, United Kingdom Mind Retail Full timeAbout the role Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match. As an Assistant Shop Manager in Mind Retail, you'll work alongside the Shop Manager Manager and the wider shop team, inclusive of volunteers, to deliver sales and profit targets for your shop, where every item sold fights for mental...
-
Retail Assistant Shop Manager
2 days ago
Ealing, Greater London, United Kingdom Mind Retail Full timeAbout the role Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match. As an Assistant Shop Manager in Mind Retail, you'll work alongside the Shop Manager Manager and the wider shop team, inclusive of volunteers, to deliver sales and profit targets for your shop, where every item sold fights for mental...
-
London, United Kingdom Fashion Retail Academy Full time**Lecturer - Group Lead: Level 2 Fashion Retail** **Permanent** **Full-Time and Part-Time positions available.** **Full-Time - 39 hours (1.05 FTE), 5 days per week. 4 days on site and one remote admin day.** **Part-Time - 19.5 hours (0.525 FTE), 2.525 days per week. 2 days on site and a half remote admin day.** **London, West End** **About the role** The...
-
Chief-of-Staff at Retail Insights
2 weeks ago
London, United Kingdom Retail Insights Full timeAre you ready to unleash your entrepreneurial spirit and be a part of an exciting start-up revolution as the main driver for its growth and success? About us Retail Insights is Northern Europe’s leading retail forum. We are strengthening the retail ecosystem by building a platform for insights, inspiration, and networking, connecting more than 3,000...
-
Chief-of-Staff at Retail Insights
2 weeks ago
London, United Kingdom Retail Insights Full timeAre you ready to unleash your entrepreneurial spirit and be a part of an exciting start-up revolution as the main driver for its growth and success? About us Retail Insights is Northern Europe’s leading retail forum. We are strengthening the retail ecosystem by building a platform for insights, inspiration, and networking, connecting more than 3,000...
