HR Services Specialist

3 weeks ago

Cannock, United Kingdom Veolia UK Full time

Ready to find the right role for you?

**Salary**: £26,500 per annum plus Veolia benefits (pro-rata'd)

**Hours**:40 hours Monday to Friday

**Location**:Cannock, Staffordshire with home working

When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. It's why we're looking for someone who sees the world in a similar way to take up an exciting HR SupportSpecialist role.

Because of our responsibility when it comes to leading change, resourcing takes every single one of us, and this is how you can play your part. And if you have a customer focus approach to HR, this role will suit you perfectly.

It doesn't matter if you're looking to overhaul the industry, or just do a good day's work. We know that everyone here at Veolia can help us work alongside our communities, look after the environment in small and big ways, and contribute towards our inclusiveculture.

**What will you be doing?**

Customer service excellence is extremely important to us. Working in an innovative and fast-paced environment the HR Services Specialist will be responsible for delivering an excellent customer experience, involving supporting on employee and manager queries,providing legislative and general HR advice as well as technical system support.

You will support customers via our case management system, as well as live chat and video calls. Alongside providing customers with the support they need, you'll also process employee lifecycle changes and you'll be responsible for providing a high qualityonboarding experience to new starters.

**What are we looking for?**
- CIPD qualified, or willing to work towards a CIPD qualification
- Experience and passion in delivering excellent customer service
- Strong technical or system support experience
- Experience of working to tight and varied deadlines in a pressured environment requiring real time customer support
- Strong time management and efficient working practices with the ability to work off own initiative with mínimal support with the ability to self motivate

**Our promise to you**

Here at Veolia, we know that a genuinely good role goes both way

So alongside your salary or hourly pay, you'll get 25 days of holiday alongside an extensive benefits package, which includes our market-leading pension and share scheme, alongside a range of employee discounts. Also to help you further, we provide mentalhealth and financial support, so you can lean on us whenever you need to.

Here at Veolia, we’re proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender,gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.

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