Executive Assistant

3 weeks ago


Salford Quays, United Kingdom TalkTalk Full time

The Role

The Executive Assistant works closely with the Chief Executive Officer of TalkTalk Consumer. Their primary responsibility is to provide the critical support to the CEO making the best use of their time. Enabling them to focus on leading their organisation. This is a fast-paced, rewarding and challenging role where no two days are the same.

This role involves extensive day to day diary management of a busy and complex schedule, including organisation and prioritisation of all internal and external meetings, ensuring effective time management.

You’ll coordinate the monthly board meetings and packs. Co-ordinating the agenda, managing logistics and attending on the day to ensure the Board meetings run smoothly.

You’ll also arrange and co-ordinate large meetings, including external guests and key business stakeholders liaising with other relevant teams such as the facilities and concierge teams to ensure everything runs to plan.

You’ll ensure the CEO is properly briefed for external meetings and internal presentations.

Producing key documentation for key meetings - this will include but not limited to collating relevant information from the wider team to produce briefing papers and reports.

Communication is key in this role, and you’ll be communicating on behalf of the CEO both internally and externally across all levels through the day-to-day management of the CEO’s inbox.

You’ll be confident in interacting with internal and external senior stakeholders, developing and maintaining working relationships with the Board and senior management teams alongside external stakeholders and partners.

You’ll handle travel management including international travel and transfers, ensuring itineraries are produced and where appropriate, Visas are arranged in a timely manner. You will also process expenses and raising purchase orders in a timely manner.

You’ll manage the CEO’s Non-Executive Director responsibilities around TalkTalk Consumer commitments and manage the connections between personal and professional commitments.

You’ll also provide the Chief Financial Officer and Chief People Officer with diary management support.

You’ll have the ability to work on your own initiative, while paying great attention to details and familiarising yourself with the priorities of the business.

You’ll have extensive experience directly supporting a senior executive in an extremely fast-paced and changing environment. A can-do attitude is essential along with great planning and organisation and excellent communication skills.

You’ll also provide ad hoc support to the highest standards, always demonstrating flexibility and total discretion.

Provide people leadership to the PA’s, creating a culture of collaboration and continuous improvement. Ensuring all team members understand the value of their work.

As a recognised Top 50 Inclusive Employer in the UK, we know that diversity means success and innovation. We want our workplace to reflect the communities and customer we serve. Being inclusive is part of our DNA; we are all 100% human, and we create a culture where you can truly be yourself.

We’re also not your usual 9-5. We are a dynamic workplace and we want to talk to you about how you like to work.


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