Pcn Management Lead

6 months ago

Southall, United Kingdom Northolt PCN Full time

The following are the core responsibilities of the PCN manager. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: To work as part of a multi-disciplinary team and to provide day-to-day managerial supervision to the apprentice by leading and supporting quality improvement and performance. To work closely with the relevant teams and practices to support network implementation and standardisation of agreed service change, contracts, policies, pathways, and quality improvement whilst acting as the point of contact for practice managers regarding delivery of a PCN project/scheme. To liaise and work with different practices on an ad-hoc project basis.

To be accountable for all projects designated to the role and to ensure patient safety and quality of care is always considered and establish necessary monitoring and tracking processes. To help staff within the PCN to understand and support the delivery of its strategic objectives and outcomes framework. To collate feedback/analysis data on behalf of the PCN to report to the CCG. To co-ordinate the delivery of enhanced services and other service submissions on behalf of the PCN.

To provide management oversight at board/strategic meetings. To monitor and check the accuracy of the any submissions for enhanced services and contractual requirements on behalf of the PCN and ensure member practices are monitoring their enhanced services to avoid underpayment. To ensure financial risks are recognised and appropriate action taken. To monitor expenditure, plan and monitor income and cash flow to ensure that income is maximised and that funds are available as required and practice allocation of resources if fair and equitable.

To present financial plans, strategic goals and any monitoring information and reports to the PCN on a [quarterly/monthly] basis depending on the needs and scope of the work. To ensure the PCNs compliance with GDPR and FOI along with other relevant legislation and professional standards from GMC/BMA and LMC guidance. To review any latest guidance and to liaise with both Board and practice managers to ensure that all are aware of and conform to NHS E, NICE, CQC requirements. To manage risks and issues with supporting outcomes.

These are to be reported to the PCN Clinical Director. To assist in the resolution of any complaints, and assisting in the investigation of and response to formal complaints as required To work with the PCN clinical director, practice managers and board for strategic and operational planning processes to support the PCNs objectives. To support delivery of QOF, incentive schemes, QIPP and other quality or cost effectiveness initiatives as required by the Board. To establish a business development plan.

To create a business continuity plan. To develop yourself and the role through participation in training and service redesign activities. To undertake all mandatory training and induction programmes. To contribute to and embrace the spectrum of clinical governance.

To attend a formal appraisal with your manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed. To contribute to public health campaigns (e.g., flu clinics) through supporting delivery. To maintain a clean, tidy, effective working area at all times.

In addition to the primary responsibilities, the PCN manager may be requested to: Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner. Duties may vary from time to time without changing the general character of the post or the level of responsibility.

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