Senior Operations Manager

3 weeks ago

Sunderland, United Kingdom Duval Associates Ltd Full time

**Senior Operations Manager /**Head of Ops - _North East based role, South of the River_. **A very dynamic, industry leader**would like to modernize their operational leadership. Improvement can be made, environmental and behavioural but no fires to put out as such. A constantly improving and growing business which has doubled turnoverin the last 6 years due to imagination, leadership and creativity. This is a role for someone passionate about Continuous improvement and efficiency with a modern leadership, empowerment, management style.
**We are looking right now - Start date can be negotiated**Salary for this role is slightly negotiable but starts at a very competitive level with an incredible annual bonus. 33 days holiday and a genuine opportunity to **develop your side of the business and becomes Operations Director** **Purpose**

Reporting to the Managing Director, this position plays a key part in the strategic direction setting and growth of the business, and is a member of the senior leadership team. The role takes overall responsibility for the operational management and leadershipof the following areas:

- Manufacturing operations
- Warehouse operations
- Transport and Distribution
- HSE (Health Safety and Environmental)

**The successful Head of Operations will possess a range of the following**:

- Strong leadership acumen - Modern, coaching, people development
- Demonstrable background in driving growth
- An excellent comprehension of World Class / Lean manufacturing
- Experience in working within blue chip manufacturing
- A proven background in manufacturing leadership

**Specific Responsibilities**
- Support the delivery of the business strategy, growth, and business plan
- Assume Key Account responsibilities for key suppliers identified within the business strategy.
- Contribute to the collective ownership of the Boards agenda and play an influential role within the wider company
- Anticipate and manage risks inherent within the business.
- Champion Safety, Health, Environmental and Sustainability performance within the business and amongst supply chain partners
- Champion continuous improvement of delivery and professional standards in achieving operational excellence.
- Develop the capability and careers of the people in the business to meet the business requirements of right quantity, right quality, right skills, right time.
- To be the custodian of and enhance the brand and values in all aspects of the operation.
- To ensure there are adequate levels of appropriately inducted and trained resources with the necessary capabilities for current and future production volumes.
- To encourage and promote innovation within operations, support the continual enhancement of the business’s performance.
- Effective team leadership and communication - managing monitoring and coaching managers and supervisors by being in regular contact with each area and ensuring that information is communicated throughout the business unit.

**What we need from you**:
To thrive within core company values and culture, of relentlessly striving to excellence through.
- Doing the right thing
- Raising the bar
- Positive attitude and energetic pace
- Excellent interpersonal and communication skills
- Integrity
- Ability to make things happen - starter/finisher
- Tact and the ability to deal with difficult situations
- IT literate particularly Microsoft Office and Excel.
- Well-developed verbal and written communication skills
- Team player, but also comfortable working alone.
- Understands the need for respect, sensitivity and discretion in a public facing role.
- Some flexibility of working hours may be required.
- Self-Motivated, enthusiastic, and calm under pressure.

**Criteria**
- Proven track record of leadership in senior position running multiple work packages and creating successful teams
- A proactive agent for change and innovation
- Excellent customer facing and networking skills
- Strong influencing and negotiating skills
- Excellent communication skills
- Tenacity in achieving objectives and deadlines
- Passion for service excellence and product quality

A quite outstanding Operations leadership role within a corker of an SME manufacturing business on the A1/A19

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