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Customer Service Champion

4 weeks ago

Carlisle, United Kingdom Atkinson Forecourt Group Full time

We are looking for two passionate and hardworking Individuals to join our team in permanent position.

You must be willing to be challenged, work hard and be committed to the role during your working hours. The position will require you to work in a demanding and fast paced environment which will necessitate you to work well under pressure.

**The role of the Customer Service Champion**
- Maintain a high level of customer service
- Ensure you comply with Health and Safety regulations
- Drive sales and loyalty scheme
- Maintaining the cleanliness of the Service Station
- Ensure the shop is fully merchandised for the day ahead
- Prepare all sweet & savoury foods advised on daily bake plan
- Deal with deliveries of stock, fuel
- Strong shift management and controls of monies

**The Assets of a strong Customer Service Champion**
- Highly motivated
- Desire to be successful and do well
- Great customer service skills or historical evidence of
- Excellent punctuality
- Ability to multitask
- Capability to problem solve and use initiative
- Proactive and have a flexible approach

**Working hours**

Working a three week rota, as follows

Week 1 - Monday, Tuesday, Wednesday 6am to 2pm

Friday, Saturday, Sunday 2pm to 10pm

Week 2 - Wednesday, Thursday 2pm to 10pm

Saturday, Sunday 6am to 2pm

Week 3 - Monday, Tuesday 2pm to 10pm

Thursday, Friday 6am to 2pm

Averaging 37.5 hours per week over 3 weeks rota.

Successful applicants will undergo full training

**REQUIREMENTS**
- All applicants must be 18+.
- Previous experience preferred but not required
- Ability provide own transport or reliably commute to work

**BENEFITS**
- Hourly Rate £10.92 with increase in April 2024
- Company Pension Scheme
- Benefit Scheme providing discounts in many retail store & entertainment venues

**APPLICATION**

**Job Types**: Full-time, Permanent

**Salary**: £10.92 per hour

Expected hours: 37.5 per week

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Night shift

**Experience**:

- customer service: 1 year (preferred)

Ability to Commute:

- Carlisle, CA6 4HA (required)

Work Location: In person

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