Part Time Audio Typist Administrator

2 weeks ago


StokeonTrent, United Kingdom Davies Group Full time

**Part Time Audio Typist Administrator**

Administrative position typing Loss Adjuster reports and any other admin tasks.

**Duties and responsibilities**:

- Delivering excellent customer service to our customers and Clients.
- Undertake your daily tasks within agreed SLA’s.
- Chase suppliers both internal and external to ensure a smooth and efficient claim journey.
- Demonstrate the ability to transcribe audio recordings to digital documents.
- Proof reading completed work and correcting spelling, punctuation, and grammatical errors.
- Understand the Data Protection procedures.
- Understand company systems and procedures.
- To demonstrate flexibility depending on customer demands.
- To recognise where there are inconsistencies during the process and escalate to Line Manager.

**Skills & Experience**

This position would suit someone with Excellent Communication and Organisational skills
- Excellent organisation skills.
- The ability to type from dictation.
- Typing speed 50 - 80 words per minute.
- Attention to detail with an ability to spot grammar, spelling and punctuation error.
- Computer literacy together with and the ability to organize your own workload is essential.
- Confidentiality is essential.
- Ability to work within agreed timescales and deadlines and be flexible alongside customer and/or client demand.
- To work actively as part of a team and contribute towards delivering team performance.
- To be proactive in identifying problems and escalate to Team Leader.
- Flexible and committed to a career
- Ability to work in a fast paced and changing environment with the ability to embrace change positively
- Flexibility around extended hours at busy periods

**Job Type**: Part-time
Part-time hours: 25 per week

**Salary**: £13,000.00-£15,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Cycle to work scheme
- Discounted or free food
- Free parking
- Life insurance
- Referral programme
- Wellness programme

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Stoke-on-Trent


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