Client Administrator Ftc

2 months ago


Derby, United Kingdom Intertek, SAI Global Assurance Full time

**As a Client Aministrator, **you will be first point of contact for all the incoming queries regarding audit bookings across the UK and Worldwide. You will gather all the necessary information in order to coordinate and allocate the bookings according to the protocol and follow it through.

**ABOUT YOU**

**Required skills and experience**
- Good IT literacy level
- Enhanced prioritisation skills
- The ability to effectively communicate
- Excellent customer services skills
- Problem solving with a continuous improvement mindset

**ABOUT THE OPPORTUNITY**

**Key activities**:

- Handling calls and queries about our services, confidently and politely establishing the reason for the call and gaining all information needed to take relevant action
- Booking audits for clients in the UK and Worldwide and following through
- Managing the audit team’s diary
- Creating and processing invoices
- Ensuring scheduling and tracking platforms are checked and updated daily
- Processing certification where appropriate
- Ensuring scheduling and tracking platforms are checked and updated daily
- Issuing certification where appropriate
- Maintaining and developing efficient working relationships with Intertek offices worldwide
- Ensuring service level agreements are monitored and maintained

**Hybrid: 2-3 days working from the Office, Derby DR24. Full time, 37.5 hrs.**

**Maternity cover - could be extended to permanent position.**

**WHAT WE OFFER**

Join Intertek and become part of our global network of inspiring and entrepreneurial colleagues. We are a global family that values diversity and we thrive working together with precision, pace and passion. We are working to make the world Ever Better, ensuring the quality, safety and sustainability of products and services used by millions of people around the world.
- **Competitive salary/benefits**:

- **Development and career opportunities around the Globe**:

- **Working in a highly motivated team and dynamic working environment**

Intertek operates a preferred supplier arrangement and we do not accept unsolicited approaches from agencies.

**Job Types**: Full-time, Temporary contract, Fixed term contract, Temp to perm
Contract length: 6-9 months

**Benefits**:

- On-site parking
- Work from home

Schedule:

- Monday to Friday

Application question(s):

- What are your salary expectations?
- How far are you from 10A Victory Park, Victory Road, Derby, DE24 8ZF?
- What is your notice period?

Work Location: One location

Reference ID: 3332



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