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Warehouse Lead Coach

5 months ago

Derby, United Kingdom JD Sports Full time

Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with over 60,000 colleagues and over 3,400 stores across several retail fascias in over 30 markets around the world.

JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally.

We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives.

**Key Duties/Responsibilities**:

- To support the People Development Manager in achieving required shift performance through delivering specific training initiatives to individuals and groups
- Supporting the People Development manager by overseeing and guiding the onsite People Development training team
- To observe and assess current practices within the department
- Supporting the department manager with any people relate matters across the training team
- Manage day-to-day people concerns involving the Operational Training Team including RTW, Time & Attendance, Holidays as well as managing HR related occurrences.
- Completing 121s, probation reviews whilst supporting the ongoing development of the team.
- Advise People Development Management on concerns of Conduct, Time and Attendance on the wider Operational Training Team
- Produce weekly training update date reports
- Support with the site inductions, setting new starters on T&A system as well as Delivery of 3 day First Aid. Fire marshal and evac chair training.
- Develop & implement the operational capability of the colleagues through training and coaching across our new DC
- Liaise with People Development Manager and operational Managers to manage delivery of the training plans through effective organising and planning
- To be a role model for standards of safety, product care and Key Performance Indicators; communicating these standards effectively to the site
- Support operational project delivery through facilitating training resource required for projects and effective delivery of operational training
- To part of regular site Trainer Meetings to share best practice and discuss ways of improving the overall site training provision
- Creating and maintaining site SOPs and training documents
- Ensuring compliance by maintaining Training Matrix / records
- Working within the operational areas as and when required
- To build relationships with stakeholders and communicate effectively and be the face of JD
- The role is required to be flexible and adaptable as and when instructed by the People Development Manager

**Values/Behaviours**:

- Integrity - Consistently demonstrates integrity and high standards of work; Acts professionally with an honest and fair approach
- Teamwork - Communicates effectively at all levels; Responds to internal / external customer needs in a timely and effective manner; Works collaboratively, showing respect to colleagues at all times
- Entrepreneurial approach - Is bold and passionate about the organisation, its products, services and its people; Experiments, takes risks and makes it happen; If there's a better way, find it
- Accountability - Is responsible for their actions; Takes ownership of decisions and outcomes

**Skills/Experience/Knowledge Needed**:

- Demonstrates excellent communication, influencing and partnering skills
- MS office skills is required
- Ability to solve problems when arise
- Experience in leading a team
- Ability to produce weekly training reports (training will be provided)
- Be able to work on your own initiative as well as part of a team
- Experience in working within a DC environment preferable but not essential
- Possesses a growth mind-set, high levels of resilience and able to work within a fast paced and growing environment
- Proven track record of design and delivering learning activity, which is digital first and focused on performance development, aligned to business objectives
- Ability to flex working hours and areas as and when required

We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits:

- Free parking
- Incremental Holiday Allowance
- Staff Discount On JD Group and other brands within the organisation
- Pension Scheme
- Personal development opportunities to learn and develop at work.

Thank you again for your time.