Renewable Energy Specialist

3 weeks ago

London, United Kingdom Ripple Energy Full time

**Are you ready to make people smile about green energy?**

Join one of the UK’s most talked about renewable energy start-ups as a Renewable Energy Specialist.

This is a rare opportunity for a highly enthusiastic individual to grow Ripple’s member support function. Join a rapidly growing, passionate and ambitious company as we set out on our mission to transform the clean energy sector

Ripple is a revolutionary clean energy ownership platform. We enable people to part own large scale wind farms and solar parks and have the green, low-cost electricity they produce supplied to their homes via the grid.

We are looking for someone experienced in delivering high quality customer support. Experience in the energy sector would be highly advantageous but isn't vital. If you're smart, can learn fast and are passionate about climate change and you're looking for your first break into the renewable energy sector we'd love to hear from you too

**Key responsibilities**:

- Deliver fantastic end to end member support for household customers.
- Ensure our member communications reflect Ripple’s values of openness, honesty as well as meeting regulatory and legal requirements.

**Requirements**:

- Experience in online customer or member support, ideally in the energy sector.
- Experience using CRM software packages
- A highly motivated individual
- Flexibility and adaptability to thrive in a dynamic start up environment.
- Excellent communication skills, both written and verbal
- Able to work effectively and independently.
- Thrives in a one-team, fast paced start-up environment.
- Ability to cover our opening hours (9am-6.30pm weekdays and 9am-1pm on Saturdays)
- Must be based in the UK.
- Start ASAP

**Benefits**
- £24k salary (pro rata)
- Flexible working - home based or in our London or Ayr office or hybrid.
- Friendly + supportive team
- 25 days holiday pro rata (plus 1 day per year of service up to 30 days max.)
- Pension
- Flexible employee benefit scheme

**Employment Type**

Temporary for 6 months initially.

Flexible full or part time up to 37.5 hours per week.

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