Team Leader Business Operations
4 days ago
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Business Operations Team Leader - Enterprise House
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**£Competitive, Excellent career development, Graded Benefits, discounted products and services and much more**
**Your local pub, your favourite restaurant, your children’s schools all have one thing in common - Brakes. There are a lot of hungry mouths to feed out there and every day we deliver 1.5 million products from our fleet of 2000 trucks to thousands of restaurants,pubs, hotels, schools, hospitals and care homes in every corner of the UK. Our customers count on us for exceptional food and service, and as our response to Covid-19 proved, our 6,000-strong workforce is dedicated and proud to play their part in feeding thenation**
**Role Purpose Statement**
To lead a team of co-ordinators in the National Accounts sector, based at Enterprise House, Ashford. Providing support for the coordinators on a day-to-day basis with managing pricing, buying lists, reporting, and eCommerce systems. The Business OperationsTeam Leader will provide insight, offer great customer service, joint business planning and retention.
**Key Accountabilities & Responsibilities**
- Primary point of escalation for the team
- Admin Support; Data Delivery; Account Management
- Attend and represent the department at BM’s team meetings
- Customer engagement and interaction as required to support the Sales Force
- Create, analyse, and deliver regular and ad-hoc Business & Customer related data reports to requested deadlines
- Conduct regular team meetings and 1-2-1’s to ensure effective communication on day-to-day activities, new initiatives and business improvements
- Managing all HR processes in line with company policies
- Undertake regular CMPs
- Coach and mentor team members to assist with their development
- Develop training/induction plans for new starters
- Ensure all team members are trained on all systems/system enhancements
- Working with peers across the wider Sales Operation teams on initiatives, driving efficiencies and ways of working
**Knowledge, Skills, Experience**
- Highly IT literate - MS Office, Databases, CRM
- An ability to implement change
- Good system knowledge
- Sound commercial awareness
- Good standard of education
- Experience with SAP & Business/Data Analytics
- Minimum of 3 years relevant experience
**What you’ll get**:
- A highly competitive package including all the benefits you would expect at this level.
- Unbeatable discounts on our fantastic range of award-winning products
- Pension
- Real career opportunities - being part of Sysco, the world’s leading foodservice business, opens up a world of possibility
- And much more.
There’s a lot on offer, so what are you waiting for?
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