Service Co-ordinator
2 months ago
We currently have a vacancy for a full-time Service Co-ordinator within our Resource Centre at Downley Road. The hours of work will be Monday to Friday, 8.00am - 5.00pm with 1 hour for lunch.
**Summary of role**:
The role will be reporting to the Resource Manager, your duties will include:
- Assisting with the booking of appointments, liaising with operatives and residents.
- Assisting with the allocation of work to operatives on a daily basis, including providing response work.
- Updating and maintaining the Comserv database with details of appointments and completed works.
- Ad hoc administration duties as and when required.
**Qualifications & Experience**:
- Previous telephone experience
- Strong communication skills
- Strong administration/ word-processing skills, demonstrating attention to detail and accuracy at all times
- Excellent organisational/time management skills
- Ability to work under pressure to strict deadlines
**Job Types**: Full-time, Permanent
**Benefits**:
- Additional leave
- Company events
- Company pension
- On-site parking
- Private medical insurance
- Sick pay
Schedule:
- 8 hour shift
- Monday to Friday
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- Customer service: 2 years (preferred)
- Telephony: 2 years (preferred)
- Data entry: 2 years (preferred)
Work Location: One location
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