Technical Alarm Handler

1 month ago


Lincoln, United Kingdom Anglian Water Services Ltd Full time

Circa £41,500 Per Annum (dependent on skills & experience) (£34,800 basic + 20% Shift Allowance)
Permanent
Full time, 37 hrs a week
Location: Lincoln
- 26 Days Annual Leave + Bank Holidays
- Private Healthcare
- Double Matched Pension Scheme

Make every drop of your potential count. Join our team

We are recruiting for a Technical Alarm Handler to join our Tactical Operations team on a permanent basis as part of the evolution of Tactical Operations at Anglian Water.

What you’ll be doing:

- Reporting to the Operational Control Manager, you'll be part of a team that deliver a business critical 24-hour alarm monitoring service for Water and Water Recycling.
You'll take ownership of operational and resourcing short-term issues and will provide a greater degree of flexibility to the Tactical Operations (TO) team in times of high workload. You'll use experience and in-depth knowledge of telemetry and monitoring systems to pro-actively monitor, interpret and process alarms and will hold responsibility for the deployment of alarms either directly via telephone, or by raised work in systems.
This role will be cross process and will be expected to cover both Water and Water Recycling processes. It will also take ownership of the Competency Framework, training and development of new starters.
As our new Technical Alarm Handler, you'll be the first point of contact for TO team for operational alarm issues, supporting the Senior Operations Manager and Operational Control Manager with operational issues and specific events when requested, and assist the Alarm Team Leader with short term resourcing issues including the coordination of team rosters.

As a valued employee you’ll be entitled to:

- Competitive pension scheme - Anglian Water double-matches your contributions up to 6%
- Personal private health care
- Annual bonus scheme
- 26 days leave, rising with service + Bank Holidays, with the option to swap Christmas and Easter holidays for those celebrated by your religion
- Life Cover at 8x your salary
- Personal Accident cover - up to 5x your salary

What does it take to be successful?
- Excellent interpersonal, analytical and communication skills
- Able to demonstrate flexibility in decision making with a responsible and constructive attitude
- Able to show initiative working on your own or in a team
- Ability to work in an, at times, pressurised environment
- Excellent IT skills

Why Anglian Water?

Join us not just for a job, but for a fulfilling, enriching career where the perks resonate with the heartbeat of a compassionate workplace. Anglian Water is a great place to work & your journey begins here

We welcome everyone As an equal opportunity employer, we consider all qualified applicants, no matter their gender identity, ethnicity, nationality, religion, age, sexual orientation, disability, or any other protected characteristic. We hire and nurture based on merit and a shared passion for making positive impacts. Our commitment is to foster an inclusive environment where everyone feels they belong & can use every drop of their potential

Closing date: 17th June 2024

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