Desktop Support Engineer
1 day ago
Devonshire Hayes are proud to have partnered with a forward-thinking organisation who build, support and optimise IT Infrastructure, Network and connectivity. They are looking to expand their Infrastructure team with someone who has previous experience supportingMicrosoft stacks.
This position requires clear communication, co-ordination and time management to ensure stakeholders expectations are met.
This is initially a 3 month Fixed Term Contract to start in August.
Shift times to cover between 7am and 7pm Monday to Friday, working in a team of 5
**The Role**:
- Provide expert advice on all aspects of migration from a Win7 based O/S to a Win10 platform.
- Be able to support all Microsoft Office based products (Mac iOS working knowledge would be advantageous)
- Identify & assist in raising Service Now tickets and report Incident ticket numbers back to second line support team.
**Experience**:
- Proficient in supporting MS Office (iOS knowledge an advantage)
- Working knowledge of incident management
- Trade floor experience is necessary
- Excellent communication skills
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