Waiter 22.5 Hours

3 months ago

London, United Kingdom Selfridges Full time

A bit about the role
There is more to Selfridges than exclusive designer labels. In fact, over 20,000 customers dine at our cafés and restaurants each week (that’s a lot of customers) If you can mirror the exceptional standard of service throughout the store, we can offer you an exciting environment with plenty of variety and loads of opportunities to grow.

With a vision to reinvent retail, we launched our sustainability strategy, Project Earth, in 2020, with a bold commitment to change the way we shop _and_ the way we do business. Built on three themes - driving a transition to more sustainable materials, exploring new business models, and challenging the mindsets of our partners and customers as well as our own teams - Project Earth is underpinned by our science-based targets as we look to a net-zero future.

With a strong emphasis on elegance, you will be passionate about eating well and championing 'good foods’ as a Waiter at Selfridges. Whether you are serving quintessentially British blends with the Mr Selfridge Afternoon Tea or the freshest Rock Oysters with Selfridges' Selection Rosé Champagne, you'll be professional and strive to consistently deliver an extraordinary customer experience.

This is your chance to work for a company where customer experience is ingrained throughout its history. Our founder, Harry Gordon Selfridge, famously expressed that ‘a department store should be a social centre, not merely a place for shopping,’ and this could not be truer for Selfridges today.

A bit about you
- As a part of the waiting team in one of our restaurants, you’ll demonstrate a keen interest in delivering the world-class standards and customer experience that we are renowned for
- Your communication skills will be first-class, and you'll enjoy interacting with customers while working as part of a busy team
- You’ll need good knowledge of fresh foods and organic ingredients, as well as some knowledge of ethical and sustainable farming practices (ideally
- A positive, can-do attitude is what we love here, and you’ll always be prepared to go above and beyond for our customers

A bit about us
**Rewards and benefits**

Here are just a few of our rewards and benefits that help make our team experience that bit more extraordinary.
- Flexible working options to benefit you, your family and your wellbeing that can include part-time, flexi-time, job sharing or hybrid working
- Generous annual leave that increases with length of service
- Up to five paid volunteering days - from beach cleans to co-ordinating food and clothing donations
- Family leave that suits your set up including Maternity, Paternity, Adoption, Surrogacy and Shared Parental leave policies
- Defined pension contribution scheme
- Generous bonus and/or commission scheme
- Enviable team member discount including sale previews and double discount days
- Exclusive local discounts on a range of restaurants, bars, beauticians and entertainment
- Subsidised gym memberships
- Several internal communities to get involved in from our Diversity Board and Green Warriors who are leading the charge on D,E&I and sustainability, to the Wellbeings who are always thinking of new ways to champion healthy minds, bodies and routines for our team members
- Workplace Options, our confidential team member assistance programme for when life gets tricky or you need a little guidance
- Access to a wide range of training programmes to help your career development

Read on to find out how you can play your part in Reinventing Retail

**Everyone is welcome**

Selfridges is a place where we want everyone to feel a sense of belonging. We embrace every self and are committed to cultivating a diverse and inclusive working culture. We are leading with purpose to not only increase the visibility and recognition of under-represented talent within our organisation, but the wider industry too. Here at Selfridges, everyone is welcome - irrespective of race, gender, ethnicity, sexuality, age or disability, we stand by equal opportunities for all.

**Our awards cabinet**

We’re not ones to brag, but since you asked...Selfridges has won the award for The World’s Best Department Store an unprecedented four times at the IGDS awards, with an additional award for the Best Sustainability Campaign. We were also recognised as a ‘Best 25 Big Company to Work For 2020’ as awarded by The Sunday Times.

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