Waiter/waitress - Ft 40 Hours

3 months ago


London, United Kingdom Fortnum and Mason Full time

**Waiter/Waitress - FT 40 Hours**:
**45 Jermyn St - FOH - Piccadilly**:
**Contract**:Permanent**
**Salary**:Competitive and Benefits***:
Located in the heart of Piccadilly in our beautiful flagship store. This central London location, offers so much to explore including restaurants, bars, cultural sites, shopping and more, and only a short walk from the Green Park Tube Station and plenty of bus stops.

**Waiter - 45 Jermyn St**

Full of ambience, the exquisite dining room and bar at 45 Jermyn St brings back the golden age of glamour and service for a contemporary London. Open every day for breakfast, lunch and dinner across a menu inspired by the season for a modern London with familiar favourites alongside a fine dining experience.

We are currently looking for an experienced waiter for 45 Jermyn St

Key Accountabilities:

- Run and maintain the appearance of your station and section to the highest degree
- Adhere to the agreed standards of table lay-up and MEP
- Set all tables in accordance with the standards provided
- Take instruction from head waiter, anticipate their requirements
- Provide attentive and prompt service
- React and deal with issues, complaints, breakages, spillages in a manner befitting the restaurant’s ethos
- Create and deliver an extraordinary customer experience, meeting all targets set
- Maintain excellent restaurant standards and cleanliness of fixtures
- Ensure the menus are displayed and accurate
- Ensure grooming standards meet company requirements
- Experience within a fine dining establishment
- Demonstrate an authentic and passionate understanding of brand, menus and restaurant service
- Build up strong relationship with customers in order to encourage repeated visits
- Ability to multitask, prioritize and manage time effectively
- Solid interpersonal and communication skills
- Ability to think quickly and rationally to ever-changing situations
- Consistently leading by example
- A competitive salary
- A generous store and restaurant discount of up to 40%
- 28 days holidays pro rata (inc. bank holidays) and an extra day off for your birthday
- A fantastic subsidised staff restaurant which uses Fortnum’s ingredients
- A range of opportunities to develop and grow personally and professionally
- Excellent pension scheme



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