Front of House Staff Member

3 weeks ago

Cambridge, United Kingdom Hot Numbers Coffee Full time

Step into the vibrant world of Hot Numbers Coffee, with three lively cafes in Cambridgeshire. Join us at our Gwydir Street Cafe for weekend and evening event shifts. If you love creating welcoming experiences and have a passion for fresh food, we want to hear from you

**Key Responsibilities**:

- Collaborate with the front of house team and perform tasks assigned by Line Managers.
- Provide exceptional customer service, ensuring a warm welcome to all patrons.
- Possess a good knowledge of food and drink menus, effectively communicating details to customers, including allergen information.
- Proficiently operate the till system, taking orders, and processing payments with a friendly approach.
- Contribute to various aspects of café operations, including customer service, order processing, table clearing, food and drink running, pot washing, opening and closing procedures, and general cleaning tasks.
- Familiarity with and ability to discuss our specialty coffees with customers.
- Maintain high standards of cleanliness, organization, and hygiene as per daily and weekly schedules.

**Qualifications and Attributes**:

- Understanding of food hygiene principles and adherence to Health and Safety policies.
- Strong time management and multitasking skills.
- Efficient working both independently and as part of a team.
- Positive customer engagement with a friendly demeanor.
- Detail-oriented and quality-focused.
- Responsible and reliable in all aspects of work.

**Work Benefits**:

- Referral program.
- Cycle to work.
- Casual dress code.
- Free lunch and hot drinks during shifts.
- Discounted food and retail products at all three cafés.
- Join a friendly and vibrant team.
- Flexible working hours.
- Opportunities for skill growth and knowledge expansion.
- Company support through BHSF Connect, the mental health and wellbeing app.

**Availability and Hours**:

- Minimum commitment of 6 months due to our employee onboarding program.
- Evening and weekend availability required.

**Job Type**: Part-time

**Salary**: From £10.50 per hour

**Benefits**:

- Casual dress
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Referral programme

Schedule:

- Weekend availability

Application question(s):

- Are you looking for a full time or part time role.

Work authorisation:

- United Kingdom (required)

Work Location: In person

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