Service Administrator

5 months ago

Liverpool, United Kingdom We Are With You Full time

Our team in Liverpool are seeking an experienced Administrator, to provide a comprehensive and efficient administrative service. Do you pride yourself on great organisation skills, with an eye for detail and a methodical ‘can do’ attitude? If yes, then we would love to hear from you.

As part of this role, you will:

- Proactively support the smooth running of the administrative functions within the service
- Be responsible for welcoming clients to our service
- Maintain and create record-keeping systems as required
- Be responsible for the receipt and processing of all referrals, screening, triage and comprehensive assessments, to input NDTMS/demographic and personal details using computerised systems
- Support the service to meet local health and safety requirements
- Generate prescriptions in preparation for signing by relevant clinicians
- Support the management team in maintaining high levels of data quality and information management
- Support the wider team with commitments, to include organising diaries, allocating, arranging, cancelling and rebooking meetings and events
- Be responsible for taking, transcribing and distributing formal minutes for meetings

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we’ll be happy to make reasonable adjustments to enable you to perform at your best.

**REQUIRED SKILLS**:

- A successful track record of providing an efficient and reliable administrative support
- Demonstrable experience of working in an office environment
- Ability to work as part of a multidisciplinary team
- Ability to build effective relationships with a range of internal and external stakeholders
- Organised; excellent planning and time management skills
- Ability to manage competing/conflicting demands, under own initiative and managing own workload
- Good analytical skills, eye for detail, methodical with ‘can do’ approach
- Resilient; ability to prioritise and work under pressure
- Good communication skills
- Excellent IT skills
- Ability to collate date, to use and manage databases (e.g. Excel, Halo)
- Minute taking skills
- Knowledge and understanding of work based Health and Safety issues

A full job description and person specification is available on request.

**ABOUT THE COMPANY**:
Everyone should feel comfortable getting the support they need for issues with drugs, alcohol or mental health.

At We Are With You we work with people on their own goals, whether that’s staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that’s right for them either face to face in their local service, community or online.

We provide a free and confidential service without judgement to more than 100,000 people a year.

We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support.

**We Are With You.**

**#IND LP**

**BENEFITS**:

- Competitive salary
- 28 days annual leave, plus bank holidays
- An extra day off for your birthday or a special occasion of your choice
- Enhanced maternity, paternity and adoption leave
- 2 days paid volunteer leave per year
- Auto-enrollment into We Are With You’s pension scheme
- Access to a Blue Light Card - giving you great savings on big high-street and online brands
- Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
- We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period

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