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Senior Outdoor Activity Instructor

4 months ago

Magherafelt, United Kingdom The Jungle NI Full time

**Role**: Full-Time - Permanent

This is a senior outdoor activity instructor role where you will oversee, plan, help develop and instruct daily activities and to ensure the safety and enjoyment of all customers/visitors and staff at the Jungle. You will report to the senior management.

**Hours**: 40 Hours per week - Flexible hours mid-week but must be available to work weekends.

**Responsibilities**:
The following tasks will form the bulk of your work:

- Plan and organise daily activities assigning and training junior instructors across an extensive range of activities and events.
- Directly interact with customers, instructing and assisting with assigned activity ensuring the customer’s safety and enjoyment is prioritised at all times.
- Provide a high level of customer service and customer satisfaction.
- Ensure all decisions are made with the needs of the customer in mind.
- Help maintain, fix and monitor all activity equipment ensuring all is in good working condition.
- Setting up, planning and working at seasonal events throughout the year.
- Strictly adhere to the Jungle’s staff handbook for all activity procedures and health and safety rules and standards.
- Ensure the correct handing of all cash in the till during your shift, following set procedures and ensuring that the correct amounts are charged and collected from customers.
- Ensure accurate completion of end of day activity logs or accident reports if necessary.
- Maintain high standards cleanliness of all equipment, vehicles, toilets and reception areas. This will include picking up rubbish and washing up equipment at the end of the shift.
- _Please note: This is not an exhaustive list and you will be expected to perform different tasks, to the best of your ability, as necessitated by your changing role within the organisation and The Jungle’s overall business objectives._

**Who we’re after**:
We are looking for an energetic and self-motivated person with an excellent eye for detail.

A good level of literacy and numeracy.

Someone with good energy, a positive attitude and an enthusiastic manner with the ability to communicate in a clear, friendly and concise way with suppliers, clients, staff and customers.

An ability to remain calm, stay organised, plan ahead and continuously identify and solve problems as they arise in a fast-paced environment.

Must be willing to work weekends and unsociable hours, being flexible and available for work when required.

**What we value the most**:
Honesty, integrity, enthusiasm, conscientiousness and using your own initiative are the values which will help you succeed here.

**Essential Criteria**:

- Minimum 3 years’ experience in an outdoor instructor roll
- Experience in planning, developing and delivering outdoor activities.
- Must have Access NI
- Up to date CRB check
- Outdoor adventure related First Aid Qualification
- Exceptional customer service skills
- Experience in planning, organising and delivering focused team building events
- Experience with ropes (Climbing, High Ropes, Abseiling)
- Experience working with children / young people and disabled (children/adults)
- Need to be confident and outgoing with an enthusiastic approach to helping customers of all ages and backgrounds.
- Ability to work as a reliable member of the team and motivate and lead junior instructors
- Be highly motivated and able to use initiative and have a creative mind set.
- Good communication and interpersonal skills
- Applicants must be over 16 years old.
- Experience training junior members of staff

**Desirable Criteria**:

- Good DIY skills
- Mountain Leader award
- Mountain Bike Leader award
- Experience assisting and running events
- PPE Inspection Qualification
- GNAS Qualification
- Firearms experience
- Paintball experience
- Experience working with animals
- Coasteering/Water Sports experience

**Rate of pay**:

- Salary: £24-28k depending on experience, capabilities and qualifications.
- With this position, there is the possibility of your own private flat joined onto our Residential Centre, less than 2 miles away from The Jungle.

**Why work for The Jungle?**

We are a growing company with a thirst for innovation. Our team is enthusiastic and energetic with a drive to succeed.

We’re open to new ideas and concepts and listen to all staff feedback and suggestions. Your voice will be heard.

We’ll give you the opportunity to develop your creative potential.

We subsidize social events and outings for staff.

We provide Private Health Insurance.

We will provide a uniform allowance.

We’re based in a beautiful location, nestled at the foot of the Sperrin mountains with idyllic views of surrounding areas.

**HOW TO APPLY**

**Closing Date Friday 17th March 2023 at 5pm**

**Benefits**:

- On-site parking
- Private medical/dental insurance
- Company events & social hours
- Flexible working hours

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£28,000.00 per year

**Benefits**: