Contact Centre Advisor

4 months ago

Bristol, United Kingdom DAS UK Group Full time

**About The Role**:
***

We have a great new opportunity for a Contact Centre Advisor to join the team of a market leading insurance and legal services provider, DAS UK Group.

Based in our Bristol office and within a short walk of Cabot Circus and excellent transport links close to both the City Centre and Temple Meads, you will be working in contemporary surroundings within a team of friendly, experienced advisors. This role offers excellent opportunities for career development and full training and support is offered from day one.

**About You**:
***
- Great telephone and communication skills.
- Experience of working within a team.
- Attention to detail and accuracy.
- Communicating at all levels to build relationships with customers, business partners and colleagues.
- An aptitude to work with different computer, office equipment and telephony packages.
- A commitment to providing good customer outcomes.

**Working at DAS;**

As a team we are passionate and enthusiastic about what we do. Our people are encouraged to think independently and to take ownership of their work. You will be agile in the way that you work and adaptable to change. In return for your commitment we will offer you generous remuneration and an attractive benefits package which will include:

- 25 days holiday (pro rata)
- Company pension scheme with the option to increase contributions
- Group Income Protection for all employees
- Group Legal Protection for all employees
- Health cash Plan
- A choice of either European Motor Assistance or Home Emergency Assistance
- Salary sacrifice benefits including Cycle scheme
- A comprehensive wellbeing programme including a range of free weekly exercise classes (dependent on your office location) and free eye tests
- Access to our employee discounts hub offering exclusive discounts across thousands of retail partners, including discounted gym memberships at over 3,000 gyms across the UK
- The option to join our Sports and Social club which organises discounted events such as theatre visits and shopping trips
- If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you meet all the criteria listed above._

**About The Company**:
***

DAS UK Group has been helping businesses and individuals get access to justice for over 40 years. Our businesses include a legal expenses insurance company and a law firm.

Thousands of businesses, motorists and individuals defend or pursue legal action each year safe in the knowledge that DAS are paying their legal bills. We have always been aware that it is the people that really make it happen; the quality of our people defines the quality of the company and the standard of service we offer.

DAS are owned by ARAG Group, one of the major insurance groups in Germany and Europe and are dedicated to the development of the best staff in the industry. At DAS, we don’t simply talk about our values they are at the heart of everything we do. They guide us with the way that we work and provide the framework for how we do business. ‘Doing the right thing’ is central to our behaviour - from building trust, being accountable, creating good customer outcomes is at the heart of everything that we do which we believe drives performance

We believe it is an exciting time to join DAS. You can expect an organisation that will challenge and develop you to progress your career.

By giving you every opportunity to develop yourself professionally and personally, we also pride ourselves on having an open, inclusive and high energy culture that encourages a fun working environment and places our customers at the very heart of everything we do.

If you are keen to become part of our exciting future then we would love to hear from you. In addition to the very genuine development opportunities we provide we also offer a generous reward and benefits package.

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