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Person Centred Counsellor

4 months ago

Nottingham, United Kingdom Nottinghamshire Sexual Violence Support Services Full time

**JOB TITLE**:Counsellor/Therapist

**PAY **NJC Scale Point:
SCP 25 - £32.020 (pro-rata) - registered counsellor

SCP 26 - £32,909 (pro-rata) - accredited counsellor

**HOURS**:30 hours worked in 5 shifts Monday - Saturday

**RESPONSIBLE TO**: Chief Executive Officer and Operations Manager & Contract Lead

**SUPERVISED BY**:Counselling Co-ordinator

**ACCOUNTABLE TO**:Chief Executive Officer and Board of Trustees

**WORKING RELATIONSHIPS**:Board of Trustees, CEO, Operations Manager and Contracts Lead, Hub and Counselling Co-ordinator, Support Workers,
Counsellors, Therapists, ISVAs, Volunteers, EMCYPSAS Team.

**MAIN PURPOSE**:To provide face to face counselling and participate in the provision of the counselling service.

**1. Job Purpose**
- To establish and model good practice in the counselling of survivors of sexual violence (age 18+)
- To ensure that the counselling provided is delivered to a high standard, in accordance with BACP’s Ethical Framework for Good Practice and under appropriate clinical supervision;
- To undertake Initial Clinical Assessments
- To work with and under management supervision of the Hub and Counselling Co-ordinator in developing and maintaining a service which is safe, equitable, accessible and effective;
- To contribute to the ongoing monitoring and evaluation of the counselling service, including accurate updating of database systems
- To develop, network and maintain links with appropriate organisations both locally and nationally;
- To work within the framework of the Centre's Equal Opportunities Policy
- To undertake all other duties as reasonably requested by the Hub and Counselling Co-ordinator, Operations Manager and Contracts Lead and Chief Executive Officer

**2. Counselling**
- To deliver a high quality counselling service to survivors of sexual violence Service (aged 18+) which is safe, ethical and effective and supports key outcomes
- Managing a caseload of clients and providing both time limited and longer term sessions as required;
- To undertake rigorous clinical assessments and identify and action needs/risks and safeguarding matters appropriately and in a timely manner
- To formulate, plan and monitor effective support plans with clients
- Liaise effectively with key personnel and colleagues to contribute to the safe and productive day to day running of the counselling service
- To develop effective relationships with a range of external organisations and agencies
- Undertake all associated tasks in a timely manner and in accordance with organisational policies and procedures at all times
- To attend all internal meetings as required
- To adhere to NSVSS’s Policies, Procedures and Protocols at all times and work in accordance with line management instructions
- Ensure service delivery is consistent and reliable;
- To monitor and evaluate client satisfaction with the service provided; assist in the production of statistical information monthly, quarterly and annually;
- To keep accurate and confidential records of all client contacts in line with NSVSS’s relevant Policies and GDPR legislation

**3. Education and Outreach**
- To work in outreach locations as directed in accordance with demand
- To deliver external and internal training/talks if required
- To promote education and discussion about sexual violence and its effects and from time to time assist with any campaigns/events as required;
- To liaise with other local and national organisations as appropriate

**4. General**
- To liaise closely with the Hub and Counselling Co-ordinator regarding Policy decisions within the Centre and to keep the Hub and Counselling Co-ordinator informed of activities within the Centre;
- To deal with general enquiries and calls (including drop ins) to the Centre;
- To maintain high standards of customer care in context with NSVSS’s Policies and Guidelines in order to uphold the Equal Opportunities Policy, Codes of Conduct, Customer Care Policy, Health and Safety standards and to participate in relevant training activities necessary to their post
- To attend external training events/seminars/workshops by way of commitment to ongoing professional development

**5. Personal Management**
- To be fully aware of and work in accordance with all of NSVSS’s Policies and Procedures
- To ensure the accurate reporting and recording of accidents and incidents as required by NSVSS;
- To participate in the appraisal and supervision process necessary within your role;
- To attend in-house training as required;
- To work effectively and respectfully as part of the team;
- To undertake personal responsibility under the Health and Safety at Work Act 1974
- Maintain a healthy work/life balance, taking responsibility for scheduling time off and managing own workload and time pressures (see Self-Care Policy)

**This job description is a broad outline only, allowing scope for initiative in improving services and general operation of NSVSS. This JD will be reviewed on a regular basis