Revenue Coordinator

4 weeks ago

St Austell, United Kingdom Travel Trade Recruitment Full time

Unique brand of luxury hand-picked self-catering properties in the, for the perfect staycation, is seeking a Revenue Co-ordinator to join their team. If you have a commercial mindset, the ability to analyse current market trends, a passion for excel spreadsheetsand a keen eye for detail this could be the perfect role for you. This is a fantastic role for an individual who has experience in Holiday sales, has great customer service skills and is keen to develop further into revenue management. Salary is dependenton experience circa £25k-30k pa and there is an extensive benefits package too This role is hybrid with offices near St Austell

JOB DESCRIPTION:
As Revenue Coordinator you will support the Head of Commercial with regards to tracking revenue and sales performance and implementing any pricing activity as directed. With a commercial mindset, the Revenue Coordinator will work closely with site teams andthe Central Office functions to understand current trends in the market.
- Understand the Revenue strategy and risk/opportunity for each site and make necessary changes to reflect demand, seasonal variations, and local influences.
- Regular liaison with site managers regarding guests, and local aspects and working together to drive ancillary revenues.
- Working with 3rd party distribution platforms to increase brand visibility and further sales opportunities whilst ensuring our content is consistently fresh and updated to support booking conversion.
- Developing a thorough understanding of Revenue Management process and practice through data analysis and providing critical information and expert advice to owners and key internal stakeholders.
- Supporting the commercial team in driving ancillary revenue opportunities and developing further distribution opportunities.
- Liaising with the companies property owners updating them on pricing strategy and recommending any changes necessary to achieve the overall budgeted revenues.
- Managing niche business, corporate bookings, tours and managing room lists for group bookings.
- Onboarding of new properties to the company's portfolio to ensure all information is fully uploaded to the in-house PMS and 3rd party platforms.
- Complaint handling of any issues that may arise.

EXPERIENCE REQUIRED:
My client are looking for somebody who has a commercial outlook and enjoys analysing the impact of market trends. Being a strong communicator (both written and verbal), you will be strong at building successful working relationships with colleagues and partners.
You will have experience in customer service, sales and revenue in a travel, holiday lettings or tourism-related business. With good numeracy, literacy, and data interpretation skills we need you to be committed to supporting the team to deliver outstandingperformance levels with a passion for delivering results. Strong experience in using MS Office suite will be required and ideally, you will have experience with Supercontrol, (non-essential) browser-based IT systems and some exposure to third-party distributionpartner platforms.

THE PACKAGE:
Salary is negotiable/dependent on experience in the region of £25k pa to £30k pa. Hybrid working is offered once trained. In addition there is an extensive benefits package, including holiday discounts, health care, life assurance, pension (4% from employer)loyalty rewards, 20 days holidays plus bank holidays rising to 25 with service.

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