![Prison Advice and Care Trust](https://media.trabajo.org/img/noimg.jpg)
Visits Centre Assistant
2 months ago
**Are you a real 'people person'? Are you a quick learner who's organised and keen to help out? Well, you might just be the person we need. Read on...**
As a Pact Visits Centre Assistant, you will provide support to families visiting loved ones. You will work as one of the family team based primarily in the prison's visitor centre, but also across the visits hall, play area and tea bar to provide a safe and welcoming environment, and provide advice, support and information to friends and families visiting the prison.
**About You**:
To be successful in this role you will have empathy and understanding of working with families in challenging circumstances, ideally involving prisoners and/or their families. You will also have excellent organisational skills and the ability to manage a demanding workload. You will support colleagues in Pact’s family work, have some IT skills and may even have knowledge of safeguarding/child protection. You'll be used to dealing with people from all sorts of backgrounds and working in partnership with different agencies and organisations. In short, you're a real 'people person' who will roll their sleeves up, work hard and add value to the visits centre team in any way that's needed.
**Shift Pattern**:
Weds & Thurs and Sat & Sun (alternate weekends)
**What Pact Offer**:
Pact offers a wide range of employee benefits including free confidential advice and counselling service, cycle to work scheme, life assurance, eye care vouchers, generous annual leave plus more. You will have the opportunity to attend internal training events to further develop yourself as an effective support work and you will undergo a thorough induction process and be supported by a friendly and enthusiastic team.
**How to Apply**:
**Other Information**:
If you have lived abroad for 12 months or more (in the past 10 years while aged 18 or over), you will need to present a certificate of good conduct from the Police Force of the country of residence.
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