Ppm Planner
1 week ago
**Job objectives and responsibilities**
**To provide general helpdesk and administration support as required by the contract**
**Main duties**
**Planning in of all Planned Maintenance and associated access requests**
**Generating jobs on Maximo CAFM system**
**Arranging for suitable engineer/sub-contractor attendance in line with our SLA's/KPI's and access requirements**
**Working with Service Delivery Manager's and customer to request and track all access requests**
**Maximise efficiency of engineers and sub contractors through careful planning**
**Able to build good working relationships with internal and external stakeholders**
**Providing support to the Service Delivery Managers as required, including the running of reports via Maximo and exporting to Excel spreadsheet**
**Provide frequent reporting and updates on Planned Maintenance Performance against targets**
**Ensure all Statutory and Mandatory tasks are completed within timelines**
**Work with colleagues to ensure corrective works are captured and actioned**
**What we are looking for**
- Have experience working within a service delivery or contact centre.
- Possess strong IT skills.
- Demonstrate a high level of communication skills with the ability to provide detailed information and advice in a clear and positive manner.
- Have the ability to interact and communicate as appropriate with their audience, which will encompass colleagues, engineers, contract and performance managers and third party suppliers.
- Work effectively under pressure within a busy and diverse environment.
- Show a creative approach to analysing and solving problems using technology and reported information.
- Adhere to process and compliance requirements.
- Work well as part of a team
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