Technical Support Engineer

2 months ago


Coventry, United Kingdom Career poster Full time

We are pleased to be recruiting for a new Technical Support Engineer to join our team as we continue to grow at an exciting time for us. We are a small but well established and highly reputable IT support company based in Coventry, working with organisationsand charities of all sizes and industries throughout the Midlands since 2005. We have have built our company to be one we are proud to represent with a good reputation. We would like to invite you to consider joining us.

We work with a wide range of technologies and systems, including:

- Cloud technologies, in particular Microsoft Office 365; Teams, Exchange and SharePoint Online etc
- Windows Server network environments; Active Directory, DHCP, DNS and Group Policy
- Windows Desktops; Windows 10/11
- Business networks; switches, routers, firewalls, wireless and more.

Do you think you have what it takes to join our busy, friendly team? We are looking for applicants who are:

- Experienced in this kind of work, ideally in an outsourced IT role. We are open to all levels of experience and may recruit more than one person.
- Self sufficient with initiative and ability to work independently: you will have a high level of autonomy so being able to manage your own workload and prioritise enquiries is important

We are especially keen to meet you if you have a willingness to learn with a positive 'can do’ attitude. Training will be on offer where needed.

We work both remotely and in our small Coventry office. We are open to you being based anywhere, but you will need to be able to get to Coventry on semi-regular basis when needed. Ideally, we would appreciate you being able to travel across the West Midlandsto visit customers when required too.

Salary will depend on your experience and entry level in the role. We are looking for the right person for the company rather than a specific set of skills or number of years doing the job. If you are not sure about anything, we welcome you to get in touchto discuss the role and business ahead of deciding if this is the job for you.

You will also get 25 days annual leave plus bank holidays, pension. All equipment will be provided.

Please send us your CV alongside a covering letter telling us a bit about yourself



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