Front of House Restaurant Team 18+

3 weeks ago


Hinckley, United Kingdom Miller & Carter Full time

Deliver excellent guest service, at all times by:

- Giving every guest a friendly welcome when they enter the business
- Explaining the service cycle, our products, our great offers and events
- Serving guests in turn, quickly and efficiently
- Using situational selling - making recommendations that are appropriate to the guest
- Serving and presenting all our food and drink products perfectly - product quality, temperature and brand standard
- Valuing our guests by engaging them in appropriate conversation / banter
- Valuing regular guests by remembering their names, their likes and dislikes, favourite products etc.
- Talking to every guest about the guest experience survey
- Checking guests are enjoying their mealsDealing with guest queries and complaints quickly and professionally
- Giving every guest a genuine farewell and encourage them to return

**Job Type**: Part-time
Part-time hours: 15 per week

**Salary**: £7.46-£9.50 per hour

**Benefits**:

- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free parking

Supplemental pay types:

- Tips

Work Location: In person


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