Delivery Specialist

3 months ago


Sheffield, United Kingdom ASK4 Ltd Full time

_**Are you a pro at multi-tasking?**_
- **Do you love solving problems?**_
- **Are you organised and process orientated?**_
- **Interested? We thought you would be**_

ASK4 is growing, expanding our services, and reaching new territories, and we are looking for motivated and dedicated individuals to help us reach our ambitious goals. Thanks to new investment we are recruiting to help support the company’s growth as well as maintain the high level of service that ASK4 is renowned for.

ASK4's Connect Delivery Specialist will be responsible for owning and developing key relationships with third-party suppliers, ensuring we are always up to date and working in conjunction with our suppliers' processes and working practices.

Working closely with the Jeopardy Manager to overcome delivery challenges, particularly in a new build environment and provide contingency solutions to ensure deadlines are met. Through detailed tracking and reporting co-ordinate order tasks and engineer visits, ensuring key stakeholders are informed of order progress throughout the order journey.

**What you’ll be doing**:

- Coordinate and deliver third-party connectivity orders to meet deadlines. Including liaising with third-party connectivity and service providers to track orders and manage anomalies.
- Manage internal escalations, supplier escalations and 3rd party connectivity capacity.
- Manage and deliver non-standard orders.
- Contingency planning and delivery.
- Attend regular supplier meetings to build and maintain effective relationships this includes travel to attend sites and surveys.
- Cultivate and nurture strong, positive relationships with clients, colleagues, and stakeholders through effective communication and genuine engagement.
- Work with the enable team to deliver internal and external components and solutions.
- Track the status of orders and solution components and provide timely, accurate updates on their status to deliver weekly and monthly reports.
- Collect and maintain data ensuring it is accurate and up to date and produce KPI reports for the department.
- Aptitude for following processes and collectively creating processes where necessary.
- The ability to understand and carry out detailed instructions.
- Previous experience in managing suppliers and customers.
- Experience in creating positive relationships with clients, colleagues, and stakeholders through effective communication and genuine engagement.
- A proactive approach to problem-solving.
- Be resilient and have a strong attention to detail.
- Have flexibility to accommodate peaks in workload and be able to work to tight deadlines.

**Job Types**: Full-time, Permanent

**Salary**: £28,000.00-£29,500.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free flu jabs
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Paid volunteer time
- Referral programme
- Sick pay
- Work from home

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Sheffield



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