Internal Sales Advisor

5 months ago


Rochester, United Kingdom SECOM Plc Full time

Job Location: Rochester

**Benefits**:

- Competitive salary (DOE)
- Pension scheme
- Aviva health scheme which includes access to Digital GP
- Discounts on health assessments via Nuffield Health
- Life cover
- Employee discount on security for your home,
- Employee Discount Scheme, which is applicable to over 900 of the UK's top retailers, including travel, groceries, gym memberships, utilities and more
- Cycle to work scheme which can save up to 43% on the cost of a bike
- BUPA Dental Care

As an internal sales advisor, you will be responsible for handling Inbound and Outbound

calls, Speaking to both new and existing customers in both residential and business sectors.

Offering a security package and monitoring system that will best suit their needs. This

involves managing a large database of customer information and being up to date with the

smart security market as it evolves while meeting all KPI’S set out by the company.

**The Role**

Successful Internal sales advisors deliver effective performance through the following:

- Taking the lead - They understand the customers situations through listening skills,

guiding them to a quick and easy resolution that is meeting all their needs.
- Influencing and negotiating - They use their strong influencing and negotiation skills

to guide our customers to the right decision.
- Continuously improving
- They are always looking to learn and develop so they can

improve in their role.
- A desire to succeed
- They have a variety of customer and commercial targets &
KPI’S that they strive to meet monthly.

Who were looking for:
This is a permanent full-time position, and we invest a lot in our new starters. We are

interested in people that are truly interested in starting a long-term career with us and our

highly self-motivated, adaptable and seeking progressing within a new and growing team.

We are looking for people who describe themselves as:

- Self-disciplined and confident with reliable judgement.
- Experienced at working in a fast-paced customer service environment.
- Pro-active and solution orientated with excellent problem-solving skills an added

benefit.

**What we are looking for**:

- Driven self-motivated with a can-do attitude.
- Trustworthy
- A fast learner
- A strong work ethic

**Required Experience**

Customer Service: 1 Year

Call Centre: 1 Year

Telesales Experience: 1 year

**Working Hours**

Monday to Friday 8.30-5.00

Possibility of overtime

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Life insurance
- On-site parking
- Private medical insurance

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer: 1 year (required)
- Call Centre: 1 year (required)

Work Location: In person


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