Fraud Advisor

Are you ambitious and career-driven? Do you thrive on delivering an exceptional customer experience? Would you like to work for an innovative, people centric company? If yes, then we may have the role for you

**We are looking for;**

At least 6/12 months experience working in a customer service setting.
- Accurate and timely housekeeping and record maintenance. Must have good computer skills
- Must have passion, enthusiasm and commitment to delivering with considerable attention to retaining highest levels of service quality.
- High degree of accuracy
- Good written and verbal communication skills
- Adaptability to changes in procedures/services
- Driven and enthusiastic, taking specific tasks and taking these through to completion.

**What will you be doing?**
- As a Fraud Advisor you will be the first point of contact for customers that are looking to register a fraud case.
- You will contribute to customer satisfaction and service quality levels
- Proactively contribute to the completion of the team's workload
- Respond efficiently to internal customer enquiries ensuring that the information provided is clearly understood escalating issues where appropriate

**What will you get?**
- Full Training Given up to 7 weeks
- £24,755 per annum (£12.42 p/hour) + Excellent Benefits - Paid Fortnightly
- 21 days' holiday (plus Bank Holiday allowance), increasing 1 day per year of service.
- Lots of other great benefits

**Fraud Advisor - Full Training Given**
**Middlesbrough**
**38.33 hours per week shifts are 8 hours per day - Between the hours of 8am to 12pm midnight - 8 week rota - lots of notice given in advance**

**Permanent Full Time Role**

**CCNorthwest**

**The Recruitment Co is an equal opportunities employer**

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.