Customer Team Leader

3 weeks ago

Penzance, United Kingdom Coop Full time

**Customer Team Leader**

Location: Main Road, Rosudgeon, Penzance, TR20 9QE

Pay: £11.00 per hour + great benefits

Contract: 20 hours per week + regular overtime, 6 month temporary contract, part time

Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.

Full training given

You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.

As a customer team leader at Co-op, you’ll help put our store purpose into practice. You’ll connect people and causes in your local community, provide great service to our customers, and give coaching and support to our colleagues in-store.

In return, we’ll help you to become a purpose driven Co-op leader. You’ll learn how our stores are run, and develop your leadership skills so that when an opportunity to progress comes up, you’re in a great place to grab it.

**What you’ll do**

**- Friendly and thoughtful service** - you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, support with tasks on the post office counter, often taking ownership for managing the store and handling challenging situations
- **Engage with everyone to succeed together** - you’ll build your team’s capability through coaching and training, and create an inclusive culture where everyone feels respected, valued and able to speak their mind
- **Make sure the store is safe, legal and operational** - you’ll manage diligence checks and stock accuracy to make sure our customers have a quick and easy shopping experience, and support your store manager with HR processes
- **Embrace change** - you’ll help to lead change in store, working closely with your team to land new ways of working, and encouraging them to provide open and honest feedback on change activities
- **Co-operate for a fairer world** - you’ll build relationships and get involved with your local community, working closely with your local member pioneer to help them with the development and delivery of their Co-op community plan

**This job would suit people who have**
- genuine care for the needs of customers and colleagues
- the ability to strike a balance between leading the team and supporting on the shopfloor
- great communication skills, with the ability to build positive relationships with all kinds of people
- strong organisational and problem solving skills
- a desire to learn, grow and develop your skills
- the flexibility to work a range of shifts

**Why Co-op?**

We’ll support your development, and help you to grow your leadership skills, so you can build a career in a business with a purpose beyond profit. You’ll also get package that includes:

- competitive pay and opportunities for overtime
- Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
- premium rates for hours worked before 6am or after 10pm
- flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance)
- Holidays starting from 36 days per year (includes bank holidays) pro rata for part time
- 30% off Co-op branded products in our food stores (normally 20%) increased until April 2023 to support our colleagues during the cost-of-living crisis
- 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday)
- discounts on other Co-op products and services
- pension with up to 10% employer contributions
- cycle to work scheme
- services to support your physical, mental and financial wellbeing

**Building an inclusive workplace**

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.

  • Customer Team Leader

    4 weeks ago

    Penzance, United Kingdom Coop Full time

    Customer Team Leader Location: Main Road, Rosudgeon, Penzance, TR20 9QE Pay: £11.00 per hour + great benefits Contract: 20 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. Full training...

  • Customer Team Leader

    4 weeks ago

    Penzance, United Kingdom Coop Full time

    **Customer Team Leader** Location: 114-117 Market Jew Street, Penzance, TR18 2LD Pay: £11.00 per hour + great benefits Contract: 20-25 hours per week + regular overtime, permanent, part time Working pattern: 4 to 5 varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed...

  • Customer Team Leader

    1 week ago

    Penzance, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 18 The Strand, Newlyn, Penzance, TR18 5HN - Pay: £12.10 per hour + great benefits - Contract: 12 hours per week + regular overtime, permanent, part time - Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview - Full...

  • Team Leader

    2 weeks ago

    Penzance, United Kingdom Leonard Cheshire Full time

    * Sponsorship is not available for this role * 36 hours per week. A weekend day enhancement of £2.00 per hour will be paid from 7am to 8pm, Saturday and Sunday. A night enhancement of £1.50 per hour will apply from 8pm to 7am Monday – Sunday (this does not apply to sleep-ins).  St Teresa’s is a single storey home for 27 adults with physical...

  • Kfc Team Leader

    4 weeks ago

    Penzance, United Kingdom EG Group Full time

    **Role**: KFC Team Leader **Location**: Penzance, TR18 3RG **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £11.15 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for a dedicated Team Leader / Supervisor who can lead, inspire and motivate a team to join our welcoming KFC Restaurant! Our...

  • Team Leader

    3 weeks ago

    Penzance, United Kingdom Cornwall Council Full time

    Cornwall Council are looking for a passionate individual who can lead a team within our Care and and Wellbeing Directorate to deliver the vision and ambition of a sustainable Adult Social Care service, meeting the demands of today and the future. An exciting opportunity has arisen for a knowledgeable, experienced and qualified professional, to lead the...

  • Team Leader

    1 week ago

    Penzance, United Kingdom Calton House Ltd Full time

    **Role: Team Leader** **Salary**: £11.60 per hour, (£1ph enhancement for applicable shifts only). - Additional hourly uplift to £11.85ph - if you have a L3 H&S qualification. - Additional on call shift payment paid per 12 and 24hrs. **Contracted Hours**: Full-time. **Contract Type**:Perm’ Contract **Location**:Traveling between HMO sites West...

  • Team Leader

    4 weeks ago

    Penzance, United Kingdom Cornwall Council Full time

    The Bungalow in Penzance has an exciting opportunity to welcome a motivated and compassionate Individual to join our established and dedicated team in supporting Adults with learning disabilities and their families to access valuable respite services on offer here in Cornwall. The purpose of our service is to provide individuals with a relaxed and enjoyable...

  • Team Leader

    2 weeks ago

    Penzance, United Kingdom We Are With You Full time

    **What we are looking for** If you are the sort of person who can lead others to achieve high standards at work by creating a collaborative and supportive environment where people can thrive, we want to hear from you. You and your team will be supporting people who are experiencing difficulties due to substance misuse. Without judgement, you will work...

  • Team Leader

    1 week ago

    Penzance, United Kingdom Humans Cornwall Full time

    _*Humans Cornwall are supporting people to find personal assistants. The role may be a private arrangement or funded through a Direct payment*_ **Location: Penzance** **Lady who enjoys crafts, swimming, walking and dancing seeks a confident and experienced Team leader (personal assistant) to support her at home and in the community. She has a diagnosis of...

  • Interim Team Leader

    7 days ago

    Penzance, Cornwall, United Kingdom We Are With You Full time

    Please be advised this is a 6 months Fixed-Term Contract.What we are looking forIf you are the type of person who can lead others to achieve high standards at work by creating a collaborative and supportive environment where people can thrive, we want to hear from you.You and your team will be supporting people who are experiencing difficulties due to...

  • Section Leader

    2 weeks ago

    Penzance, United Kingdom Asda Full time

    **Job Title**: Section Leader ***Location**: Penzance ***Employment Type**: Full time ***Contract Type**: Permanent ***Shift Pattern**: Work Shift: Afternoons ***Hours per Week**: 30 ***Pay Rate**: £12.44 ***Category**: Retail Hourly Colleagues, Store Management ***Closing Date**: 28 May 2024 About the Role To be employed in this role you must be over the...

  • Customer Team Member

    4 weeks ago

    Penzance, United Kingdom Coop Full time

    **Customer Team Member** - Location: 18 The Strand, Newlyn, Penzance, TR18 5HN- Pay: £12.00 per hour- Contract: 12 hours per week + regular overtime, permanent, part time- Working pattern: 3 Varied shifts over 7 days, including early mornings (Store Opening), afternoons, late evenings (Store Closing) and weekends, to be discussed at interview.- Full, paid...

  • Customer Team Member

    5 days ago

    Penzance, United Kingdom Coop Full time

    **Customer Team Member** - Location: 114-117 Market Jew Street, Penzance, TR18 2LD- Pay: £12.00 per hour- Contract: 15 hours per week + regular overtime, permanent, part time- Working pattern: 3 to 4 varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full,...

  • Customer Team Member

    3 hours ago

    Penzance, United Kingdom Coop Full time

    **Customer Team Member** - Location: 18 The Strand, Newlyn, Penzance, TR18 5HN- Pay: £12.00 per hour- Contract: 12 hours per week + regular overtime, permanent, part time- Working pattern: 3 Varied shifts over 7 days, including early mornings (Store Opening), afternoons, late evenings (Store Closing) and weekends, to be discussed at interview.- Full, paid...

  • Customer Team Member

    4 weeks ago

    Penzance, United Kingdom Coop Full time

    **Customer Team Member** Location: 6 Queens Square, Market Place, Penzance, TR18 2JJ Pay: £10.90 per hour + great benefits Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: 3-4 varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at...

  • Customer Team Member

    3 weeks ago

    Penzance, United Kingdom Coop Full time

    **Customer Team Member** Location: Corner House, St Just, TR19 7HE Pay: £10.90 per hour + great benefits Contract: 12 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full training...

  • Customer Team Member

    3 weeks ago

    Penzance, United Kingdom Coop Full time

    **Customer Team Member** Location: Corner House, St Just, TR19 7HE Pay: £10.90 per hour + great benefits Contract: 12 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full training...

  • Customer Team Member

    3 weeks ago

    Penzance, United Kingdom Coop Full time

    **Customer Team Member** Location: Corner House, St Just, TR19 7HE Pay: £10.90 per hour + great benefits Contract: 16 hours per week + regular overtime, 2 months seasonal temporary contract, part time Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at...

  • Customer Team Member

    3 weeks ago

    Penzance, United Kingdom Coop Full time

    **Customer Team Member** Location: 18 The Strand, Newlyn, Penzance, TR18 5HN Pay: £10.90 per hour + great benefits Contract: 12 hours per week + regular overtime, permanent, part time Working pattern: 3 Varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at...