Shared Services Operative
5 days ago
We are searching for a strong Shared Services Operative / Administrator to join our shared services team on a full time basis.
**What will you be doing?**
The Shared Services Centre is responsible for providing administrative and transactional processes including, but not limited to:
- Purchase order raising
- Processing invoices
- Payments
- Updating various system master & standing data (including but not exclusive SAP, Tranman, Exguard, Traka, Cascade)
- Supporting the business to identify reasons for system failures and help users to obtain solutions
- Following business defined protocols for site security
- Liaising with stakeholders, the business and external companies to action requests for site access to predefined standards
- Managing stock
- Arranging statutory & mandatory training
- Meeting room coordination
- Issuing site passes
- Supporting the business to deliver its adhoc administrative requirements
- To operate within the relevant laws and guidelines as defined by Government agencies and/ or the business. (HMRC, DVLA, DVSA etc)
- To highlight/report non compliance with regulations to inform the relevant business process owner in a timely manner
- Ensure the relevant parts of the corporate document management system are reviewed and updated to timescales defined by the business
- Supporting the business and Shared Services Manager in review and updating business systems/solutions
*
Day to day you will *
To support the development of a leading-edge Shared Service Centre for Bristol Water, ensuring a high performing and customer focused transactional service that is continuously improving.
- Work methodically and pragmatically through workflow tasks delivering measurable processing benefits.
- To support the introduction of improved ways of working through better use of technology and efficient procedures.
- Develop and maintain productive working relationships with customer groups, colleagues and business areas ensuring that service expectations are met.
- To take responsibility for the planning and deliver of day-to-day service activities to ensure deadlines and performance targets are on course to be met.
- To create opportunities for skills and knowledge sharing with colleagues and customers to ensure services professionalism and compliance with company procedures.
- The post holder will be required to cover for equivalent roles or provide support for teams in the service in response to operational demand.
*
What are we looking for?*
- Experience of working in a customer-facing environment.
- Experience of administering high volumes of transactional activities.
- Ability to maintain good working relationships with colleagues and stakeholders with the ability to communicate at all levels
- Ability to maintain accuracy and attention to detail whilst handling large volumes of work.
- Willingness to work flexibly across the service, quickly acquiring new skills and knowledge where necessary.
- Numerate and fluent in English
*
What’s in it for you?*
As well as a great opportunity to make your mark in a local company, the role also offers:
- 23 days holiday + bank holidays
- Entry into the company pension scheme
- 5% Bonus scheme
- Flexible, supportive friendly working environment
- Flexible benefits and access to discounts
- Opportunity for some home working
- Onsite parking when you’re in the office
*
Why Bristol Water?*
Bristol Water provides water to over a million customers in the Bristol area, this equates to over one thousand square miles and 264,000,000 litres of water supplied everyday
Since 1846, we’ve been making people healthier and the economy stronger. We’ve served generations of families and will serve generations to come.
We don’t just give people water. We keep them healthy and help them grow. People are the reason we work around the clock and test our water hundreds of times every day.
We’re here to have a positive impact on people and the planet for generations. Without people, it’s just water. With water, families flourish, businesses grow, and people create.
We’re a morning cuppa, that well-deserved bubble bath (although we’d prefer a four-minute shower), and that cold Friday pint after a long week.
**Salary**: £23,070.58 per year
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