Police Support Investigator

7 months ago

Martlesham, United Kingdom Suffolk Constabulary Full time

**Job description**

The Domestic Abuse Video Response Team sends victims of domestic abuse a video link to immediately connect them to a uniformed officer or support investigator to deal with their matter in place of waiting for an officer’s physical attendance.

The successful applicant will engage with victims over video calls, recording offences and updating crime reports, provide safeguarding advice and support to victims to ensure both their initial and ongoing safety, complete any required referrals and participate in internal/external multi-agency meetings to lawfully share information to protect vulnerable victims and achieve best outcomes.

Applicants will need:
Experience of dealing with people in extremely difficult and sensitive circumstances in a compassionate manner.

The ability to relate to people at all levels and work with victims and internal and external partners in complex and demanding situations.

A proven ability to record high standard Athena investigations, with a focus on the requirements for domestic abuse investigations in terms of up to date legislation and current Force policies.

The ability to work on own initiative with mínimal supervision, making considered decisions, particularly around risk assessments.

The ability to take statements and an awareness of the judicial process e.g. court appearance, bail conditions etc

In addition, a background in any related discipline i.e. victims of child protection, domestic abuse, sexual abuse, or with vulnerable adults in a multi-agency environment and applicants who are ABE trained would be beneficial.

**It is essential that applicants meet the following criteria**:

- Experience of dealing with members of the public/vulnerable people whilst exercising a high degree of professionalism
- Demonstrate effective verbal and written communication skills at all levels in a clear and concise manner
- Proven ability and experience of writing accurate reports
- Proven ability to prioritise and manage workloads to strict deadlines, demonstrating a flexible and creative approach to problem solving
- Ability to make considered decisions as part of a team using own initiative

**It is desirable that applicants meet the following criteria**:

- Previous experience of working within a team environment
- Previous experience or knowledge in the investigation of crime
- Awareness of law and associated procedures, particularly Data Protection Act 1998, Management of Police Information (MOPI) guidelines, National Intelligence Model (NIM), Criminal procedure and Investigations Act (CPIA) 1996, Criminal Justice Act 2003 (as amended), Regulation of Investigative Powers Act (RIPA) 2000

Hours of work are 37 per week on a rotational shift pattern operating between the hours of 0800-2200 Monday - Sunday. This post is offered on a permanent basis.

If you would like an informal discussion about the post, please contact Sgt Jason THOMAS

Consideration will be given to whether the post can be delivered on either a part time or job share basis, in line with the organisational requirements of this role.

**Important: Please see notes pertaining to recruitment at the beginning of the intranet vacancy page.**

**Applications from at-risk staff will be prioritised and receive preference in any selection process.**

**Benefits**
- 24 days holiday per year in addition to public holidays (rising to 29 days after five year’s service)
- Option of joining the local government pension scheme
- Option of joining the sports & social staff association and Unison and enjoying the benefits these provide
- Access to the Blue Light Card with 100s of discounts
- Paid-for training is available as is the opportunity to have mentoring, in a workplace where development is encouraged
- Access to an Employee Assistance Programme (EAP) A confidential service, available 365 days a year, 24/7, free of charge which can provide around the clock support and guidance to help you manage work and personal stressors, as well as support you through lifestyle changes
- Support Networks that provide information and opportunities to share experiences as well as offering advice and support to members
- A diverse, equal and inclusive workforce in an organisation that values its people
- And finally, but perhaps most importantly, the opportunity to make a difference to the communities of Norfolk and Suffolk

**Job Types**: Full-time, Permanent

Pay: £28,302.00-£31,755.00 per year

**Benefits**:

- Cycle to work scheme

Work Location: In person

Reference ID: 95

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