Community Engagement Executive

5 months ago

Shifnal, United Kingdom Midlands Air Ambulance Charity Full time

**About Midlands Air Ambulance Charity (MAAC)**

Established in 1991, Midlands Air Ambulance Charity is responsible for providing pre-hospital critical care across the six Midlands counties of: Gloucestershire, Herefordshire, Shropshire, the West Midlands and Worcestershire. The charity also delivers secondary cover to surrounding areas, such as Warwickshire and mid Wales. Our services are provided by operating three air ambulance helicopters and three critical care cars, which serve the growing Midlands population of six million plus people.

Our organisation is registered with the Care Quality Commission (CQC) as an independent health care provider. To fund our operations, we rely on the generous support of the public via donations and income from our expanding portfolio of charity shops. We set our standards in line with leading industry bodies such as the Fundraising Regulator, The Charity Commission and the Charity Retail Association. We have also recently been accredited as a gold standard employer by Investors In People.

**About the role**

As part of Midland Air Ambulance Charity’s (MAAC) Community team, the Community Engagement Executive is responsible for taking a proactive approach to raising the profile of the charity and deepening relationships with a range of supporters, as well as the general public, in the local communities we serve.

As a key community ambassador for MAAC, you will work to increase our supporter base across our region and generate agreed income through community fundraising activity. You will provide support to the Community Fundraising Manager, working within the wider fundraising division. As a key member of the team, the Community Engagement Executive will implement the fundraising strategy for MAAC comprising of both in person and online community engagement methods, as well as working on special projects determined by business need.

The role will support the team at events and in other fundraising activity across our six county operating region.

A major emphasis for the role will be leading on our Community Hub project. The Community Engagement Executive will be responsible for overseeing our Community Hub in Hereford as well as rolling out this concept to other MAAC shops and regions going forward. You will also play an important part in utilising our new Airbase and Headquarters to forge strong links with local communities and increase engagement.

As a longstanding charity, with over 30 years of service, we have established networks in place. However, alongside this, the post holder will need to innovate and develop new ways of working in line with the ever-changing external environment (i.e., global/national trends and events), as well as in response to opportunities and challenges happening in the six regions.

**About you**

Working as a key part of successful Team, you will have experience of co-ordinating tasks, people, and activities, overseeing projects - ideally combined with fundraising, liaising with external clients and key stakeholders, and providing excellent customer service.

With excellent communication and administration skills, proficient IT skills including MS Office and good attention to detail, you will be self-motivated and capable of multiple-tasking and prioritising, and you will demonstrate excellent interpersonal skills.

**You will join a friendly and inclusive team which provides support for the charity’s vital life-saving service. After a three-month period, we offer up to 6% employer pension contributions, a health cash plan which covers a wide range of healthcare treatments and life assurance.**
- **This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent and spoken English is an essential requirement for this role’**_
- **STRICTLY NO AGENCIES**_

**Job Types**: Full-time, Fixed term contract
Contract length: 24 months

**Benefits**:

- Additional leave
- Company events
- Company pension
- Employee discount
- Flexitime
- Free parking
- Life insurance
- On-site parking
- Sick pay
- Work from home

Schedule:

- Monday to Friday
- Weekend availability

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Customer relationship management: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: Hybrid remote in Shifnal, TF11 8UP

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