Support Worker

5 months ago

Holywell, United Kingdom ClwydAlyn Housing Full time

***

**Job Title**:Project Worker

**Company**:ClwydAlyn Housing***

**Department**:Supported Living

**Responsible to**:Senior Project Officer/Supported Living Coordinator***

**Responsible for**:The provision of the support and housing management

services to individuals and / or families residing at the

scheme assisting** **the Senior Project Officer in the provision

of a high-level service in accordance with the overall aims

and policies of ClwydAlyn

**Grade**:3 (may include sleep-ins, (allowance as applicable)

**Qualifications**:A recognised qualification in housing, family welfare, social

care, supported housing or NVQ2 in a relevant discipline

and/ or relevant experience

**Location**:Various locations. The post holder will be based at one

location but may be asked to work at any of CAHA’s other

requirements.

**Date of Evaluation**:January 2019

**Disclosure & Barring Service Check requirement**:
This role has been assessed as requiring an **Enhanced Level Disclosure and**
**Barring Service (DBS) with Barred List check** due to the work being undertaken
being performed directly with vulnerable company’s or children which is deemed
regulated activity. Staff will need to demonstrate through their DBS check that they
have no spent or unspent convictions, cautions, reprimands or warnings which would
impact on their ability to carry out their role. This level of check will also highlight
anyone barred from working with vulnerable company’s including children.

Any risks identified through the DBS check will be reviewed by the company and a
Risk Assessment undertaken. The outcome of the Risk Assessment may result in job
offers being withdrawn or existing staff member’s employment being reviewed. Further
information is available in the company’s DBS Policy and Procedure which can be
requested from the People Team.

**1. Purpose of the Post**

1.1 To provide good quality, safe, supported accommodation, empowering

vulnerable people, with a wide range of complex needs (including

Children and young people) where applicable towards independent

living.

1.2 To be a part of a team of project staff providing support and guidance to

service users in a range of settings including but not limited to Hostels,

Night Shelters, Street Outreach and those living in move-on

accommodation as part of their Individual Support Plan and Risk

Management Plan.

1.3 To provide a range of individual and company support, guidance, training

and advice to service users.

1.4 To work with the Senior Project Officer to ensuring that all service users’

records are regularly maintained to a high standard, as required by our

funding bodies, using a range of recording systems electronic and

manual.

1.5 Under the supervision of the Senior Project Officer, to ensure that a full

admission procedure for all service users referred to the project is

completed, ensuring that the appropriate Needs and Risk plans are

agreed and carried out.

1.6 To assist the Senior Project Officer in the provision of a high-quality

Housing Management and Support Service

**2. Knowledge & Abilities**

2.1 Where required, to facilitate and encourage company and individual

Tenant Participation.

2.2 To ensure that the individual support and guidance as defined within an

individual support and risk management plan is delivered.

2.3 To create an environment at the Scheme where the service users are

able to optimise their life changes and raise their self-esteem.

2.4 To ensure the promotion of non-vocational activities within and outside

of the Scheme.

2.5 To ensure accessibility to the service users and to be responsive to their

needs.

2.6 To have an understanding of the Safeguarding of vulnerable people and

follow the company’s Policies in relation to identifying, reporting and

escalating as required.

2.7 To have an understanding and knowledge of Welfare Reform, this includes

working and non-working benefits which may affect the individual’s ability

to afford day to day living costs

2.8 The ability to deal with conflict, manage aggressive behaviour and diffuse

situations effectively.

2.9 Excellent communication skills both written and verbal

**3. Managing Others**

3.1 Where required to direct the work of agency staff and other ancillary staff.

3.2 Ensuring health and safety and risk assessments are given priority in

relation to Service users, staff and visitors to the scheme.

3.3 To ensure the scheme is a safe environment for the Service users, staff

and visitors.

**4. Working with Others**

4.1 To work and liaise closely with a range of multi-disciplinary partners.

4.2 To participate where required in Multi-Disciplinary meetings.

**5. Problem Solving / Decision Making / Innovation**

5.1 To assist in the implementation of effective monitoring and recording

systems for the Scheme.

5.2 To ensure high quality services are maintained in accordance with the

relevant policies and procedures

5.3 To minimis

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